Solution 2
1
Remove the printer software CD.
2
Restart the computer.
3
When the desktop appears, cancel all Found New Hardware windows.
4
Reinsert the printer software CD.
5
Follow the instructions on the computer screen.
Solution 3
1
Check the USB cable for any obvious damage.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
Solution 4
1
Disconnect the USB cable from any other device, such as a USB hub or switch box.
2
Directly connect the cable to the printer and the computer.
Photo does not print
Solution 1
If an error message is displayed, see "Error messages" in the "Troubleshooting" chapter of
the User's Guide on the CD.
Solution 2
If the
light is not on, see "Power button is not lit" on page 14.
Solution 3
Remove and then load paper. For more information, see "Loading paper" in the "Loading
paper" chapter of the User's Guide on the CD.
Solution 4
Check the ink level, and install a new print cartridge if necessary. For more information, see
"Installing the print cartridge" in the "Maintaining the printer" chapter of the User's Guide on
the CD.
USB symbol.
15