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Troubleshooting
• Remove the battery and wait at least five minutes for the saw to cool before carrying out maintenance on the machine or when
checking that its parts are in proper working order.
• Consult the following table before contacting customer service with any mechanical issues.
Problems
The motor fails to start
The saw stops
during operation
The saw runs, but the
chain speed is low
Bar and chain are running
hot and smoking
The motor runs, but the
chain is not moving
Possible Cause
•
Battery is not inserted correctly
•
Battery is out of charge
•
Battery is out of charge
•
The machine is overloaded/overheated
•
The chain is too tight
•
The chain is too tight
•
The chain lacks lubrication
•
The chain is too tight
•
The guide bar, chain or
sprocket is damaged
•
Reinsert the battery
•
Check the charge status and
recharge the battery
•
Check the charge status and
recharge the battery
•
Wait five minutes for the saw to cool
•
Loosen and retighten the chain
•
Loosen and retighten the chain
•
Press the compression cap to lubricate
the chain with the oil; refill if necessary.
•
Loosen and retighten the chain
•
Inspect and replace the damaged part
19
Possible Solution
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