Troubleshooting; Warranty - ADEO Services DYM1851EP Manual Del Usuario

5. TROUBLESHOOTING

In you encounter some problems with this tool, please follow these solutions.
If you cannot resolve your problem, please contact our service agent.
1. Engine does not start:
•Fill tank with fuel.
•Clean air cleaner element.
•Tighten spark plug.
•Install spark plug wire on spark plug.
•Set gap between electrodes (customer service center).
•Install new, correctly gapped plug.
•Remove air cleaner element and pull starter rope continuously until carburetor
clears itself and install air cleaner element.
•Carburetor malfunction, carburetor adjustments can only be done by authorized personnel
(customer service center).
•Spark plug malfunction, spark plug connector malfunction can only be done by authorized
personnel, please contact customer service center or B$S authorized service dealer for service.
2. Engine difficult to start or loses power:
•Drain fuel and clean tank. Fill tank with clean, fresh fuel.
•Clean or replace fuel tank cap.
•Clean air cleaner element.
3. Engine operates erratically:
•Install new, correctly gapped plug.
•Set gap between electrodes (customer service center).
•Clean air cleaner element.
4. Engine idles poorly:
•Clean air cleaner element.
•Remove debris from slots.
•Remove debris from cooling fins and air passages.
5. Engine skips at high speed:
•Set gap between electrodes (customer service center).
6. Engine overheats:
•Remove any debris from slots in shroud, blower housing, air passages.
7. Mower vibrates abnormally:
•Tighten blade.
•Balance blade.
8. White smoke appears in the exhaust port when starting the machine:
•It is caused by the burning of the oil that moves into the cylinder. It will be normal when
the machine continues to operate for about three minutes
EN
Original instructions
208

6. WARRANTY

IMPORTANT! PLEASE READ THIS MANUAL BEFORE USING THIS PRODUCT, FOLLOW THE
BASIC SAFETY WARNINGS WITHIN, AND KEEP IT CAREFULLY.
As soon as you open the packaging, we recommend that you check to ensure that all elements
required for assembly of the product have been included, in order to do this, please refer to page 2
of this manual.
If the product is damaged or has some defects, please do not use it, and bring it back to the nearest
store.
This product is intended for outdoor use only, and must not be used inside a building under any
circumstances.
This product can be placed inside a building only after having rested for two hours after the last use.
We thank you for your business and hope that you will be totally satisfied upon using our product.
We will be happy to receive all of your remarks on our online store web site.
Warranty
The products are covered with a warranty of 2 years starting from the date of purchase. This warranty
covers all manufacturing or material defects.
In the event of a breakdown, please refer first to the troubleshooting page (problems and solutions)
in the brochure; if the problem persists, please check with the nearest store.
Your store shall spare no effort in resolving the issue.
Repairs and change of parts do not extend the duration of the initial warranty.
Breakdowns resulting from normal wear and tear or from improper use of the product are not
covered by the warranty. This includes, among others, the switches, the safety circuit breaker and
the motors, in case of wear.
Please note that there are specific warranty terms for certain countries.
In case of doubt, please check with your point of sale.
For claims relating to the the warranty to be taken into account, the following is required:
• Providing proof of purchase
• That no repairs and/or change of parts have been performed by a third party.
• That the issue is not a matter of normal wear and tear.
• That required maintenance and repair works have been performed correctly.
• That no deterioration has taken place as a result of incorrect setting of the carburettor
• That there has been no forcing, improper handling, unauthorised use, or accidents
• That no deterioration has taken place due to overheating, resulting from clogging of the ventilator
block.
• That no work has been done on the product by an unskilled person, and no incorrect repairs have
been attempted.
• That the tool has not been used improperly (overloading the tool, or use of non-approved accessories).
• That no damage has resulted from external causes, or foreign bodies such as sand or stones.
• That no damage has resulted from non-compliance with safety recommendations and use instructions.
The product must be used under normal usage circumstances, and for non-professional purposes.
Therefore, excluded from this warranty are products used by landscaping companies, local authorities,
as well as companies offering paid rentals or free loaning of equipment.
Original instructions
209
EN