6. Troubleshooting
Problem
Possible Cause
It was the first time to use it
It does not work
or it has been more than 3
months since last use
The battery life has run out
It only works for a
few minutes even
after charging
Insufficient charging time
There is dirt stuck in the
nozzle
Water pressure is
very low
The nozzle is deformed
There is dirt stuck in the filter
The tank is empty
The straw end is out of the
water due to the sloping
position of the water flosser
Water does not
come out
Some blockage occurred in
the water pipe
Nozzle not installed
correctly
7. FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
8. Warranty
• We provide 12 months replacement warranty for Enpuly Water
Flosser since the purchase date.
• During the warranty period, for any defection that caused by
materials or product process, we will provide whole product
replacement or parts replacement according to the situation.
• The following conditions are not included in the warranty:
- Damages caused by improper use, for example,plugged into an
improper socket, or artificial damage etc.
- Ageing and normal wear and tear from use.
- Problems occur due to its use for other purposes, or improper
use or use of components not supplied by us.
Solution
Charge the unit for at
least 4 hours
Please contact the
customer service
Charge the unit for at
least 4 hours
Replace the nozzle
Clean the filter
Fill up tank
Adjust the position to
make sure the straw
end is below the water
surface
Please contact the
customer service
Reinstall the nozzle
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Certifications
European Union Compliance Statement
Important Verpackungsgesetz information
This product complies with Verpackungsgesetz regulations and
actively uses recycling-friendly packaging
European Union Compliance Statement
Important WEEE information
WEEE Disposal and Recycling Information Correct Disposal of this
product.
This marking indicates that this product should not be disposal
with other
household wastes throughout the EU.
To prevent possible harm to the environment or human health
from uncontrolled waste disposal, recycle it responsible to
promote the sustainable reuse of materials resources. To return
your used device, please use the return and collection systems or
contact the retailer where the product was purchased. They can
take this product for environmen-tal safe recycling
Contacts
Please contact us if any problem occurs when using the product.
Beijing Yuntian Huakang Technology Co. , Ltd.
Address: Room 502, 5th Floor, Building 3, No. 87, Building Materials
City West Road, Changping District, Beijing
Website: www.enpuly.com
Email: Hello@enpuly.com
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