INTRODUCTION
The following services are required for CAPXS to fully function
Setup a myQ
INTRODUCTION
NOTE: If you have an existing myQ
password. Go to: account.myQ.com and login.
If you do not have a myQ
Community account:
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Method 1
1. Call LiftMaster Customer Care at 800.323.2276 to create a myQ
2. You will get a welcome email from LiftMaster. Accept the invitation and register or login to your
INTRODUCTION
account.
3. Setup the facility, select a subscription plan, add residents, and credentials (refer to the available
Help in myQ
Community).
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4. Continue with the installation of the CAPXS in this manual.
Method 2
1. Navigate to https://www.myqbusiness.com/.
INTRODUCTION
2. Click the Sign Up button.
3. Follow on screen steps to set-up a facility, select Community Manager, or Dealer, select subscription plan, add residents, and
credentials.
4. Continue with the installation of the CAPXS in this manual.
Signing up for myQ
Service subscriptions are required for CAPXS to fully function. To sign up for services:
1. Set up a myQ Community account
a. Go to: account.myQ.com
b. If you don't have a myQ
c. If you have an existing myQ
2. Create a new community
a. If you don't have any communities in your account, you will be prompted to create a new community. Follow the prompts to
complete community creation.
3. Add devices/subscription plan
a. Under Device Management, select CAPXS and any other LiftMaster access control devices.
b. Subscription plan is pre-selected based on selected devices. Select any add-on services and check out.
c. Follow the prompts to finish adding CAPXS and any other LiftMaster acess control devices.
4. Configure the community
a. Under People—People Management, add residents. Also make sure to assign at least one access group to each resident.
b. Under People—Mobile App License Management, assign myQ Community App licenses to residents.
c. For more, visit https://support.partner.liftmaster.com/s/community-access-support/admins-and-community-managers.
5. Continue with the installation of the CAPXS in this manual.
For Support, call 877.247.6764 or visit
NOTE: VoIP service is required for calling function. LiftMaster partners exclusively with Phone.com to provide the best integrated
solution for voice and video calling. Other VoIP providers are not compatible with our CAPXS.
ACCOUNT SETUP
Community Account
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ACCOUNT SETUP
account, your myQ
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ACCOUNT SETUP
ACCOUNT SETUP
Community Services
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account, choose Sign Up and follow the prompts to complete account signup.
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account, your myQ
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https://support.partner.liftmaster.com/s/community-access-support
POWER
NETWORK/MOUNTING
POWER
NETWORK/MOUNTING
Community account will have the same
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Community account.
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POWER
NETWORK/MOUNTING
POWER
NETWORK/MOUNTING
Community account will have the same password. Choose Log In.
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10
ACCESS CONTROL
ACCESS CONTROL
ACCESS CONTROL
ACCESS CONTROL