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Help with problems
05
The appliance must not be opened to carry out repairs. Contact customer
services.
Problem
IONIQ ONE does
not spray and
vibrates constantly
IONIQ ONE does
not spray
Cartridge does not
hold properly
Cartridge is not
recognised
16
Possible solution
•
Cartridge removed with sprayer switched on and changed
to another type (
immediately and switch o the sprayer. Otherwise the newly
inserted cartridge or the environment will be contaminated by
the residual liquid in the sprayer. Contaminated cartridges
can no longer be used!
•
Battery empty, please charge.
•
Cartridge empty (
•
Cartridge adapter missing (
(see "Cleaning and care" chapter) or order spare part.
•
If the nozzle field is blocked, insert the cleaning cartridge, aim
the sprayer into a washbasin (container) and hold down both
trigger buttons for several seconds to remove the blockage.
If not successful, clean the nozzle field as described in the
"Cleaning and care" chapter.
•
Trigger
buttons
troubleshooting guide at www.ioniqskin.com or contact
customer service.
•
IONIQ ONE defective (all indicators flashing continuously),
please contact customer services.
•
Thread blocked, please clean.
•
Cartridge is not seated correctly, please screw in as far as it
will go.
•
No original cartridge or cartridge has been refilled ( flashes),
please only use original IONIQ cartridges.
•
Cartridge removed with sprayer switched on and changed to
another type (
switch o the appliance before changing the cartridge again.
•
IONIQ ONE defective (all indicators flashing continuously),
please contact customer services.
•
Cartridge defective/contaminated, use another cartridge.
flashes). Reinsert the removed cartridge
flashes), please replace.
and
have jammed. Please follow the
flashes), please insert original cartridge and
flashes), please insert
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