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Care and Cleaning
1. Unplug and allow Food Steamer to cool completely.
2. Rice Bowl and Drip Tray are dishwasher-safe in top rack only. Wash Lid, Steam Bowls
and removable bottoms in warm, soapy water. Rinse and dry. DO NOT use "SANITIZE"
setting when washing in dishwasher. SANITIZE cycle temperatures could damage your
product.
3. After every use, wipe Water Reservoir with a clean, damp nonabrasive cloth.
4. Wipe Base with a damp cloth. Do not use abrasive cleaners.
Troubleshooting
Drip Tray and/or Steam Bowls tilt/are unstable.
• Drip Tray installed incorrectly. Reorient Drip Tray and place #1 Steam Bowl first.
Unit will not turn on.
• Check to ensure unit is plugged in.
Steaming takes too long/little or no steam.
• Heating Element has accumulated deposits. Clean by putting 5 Tablespoons (74 mL)
white vinegar into Water Reservoir; then fill Water Reservoir with tap water to MIN line.
Turn unit on and set a timer for 5 minutes. Allow liquid to cool and then wash/dry all
pieces thoroughly.
Rice cooked in Rice Bowl is under/overcooked.
• Water level is too low, or Lid not placed on a Steam Bowl. Ensure only one Steam Bowl
is used. Ensure Lid is placed securely on Steam Bowl.
w WARNING
Electrical Shock Hazard. Do not immerse base in water or other liquid.
To Remove Water and Mineral Deposits from Water Reservoir
1. Add 1 cup white vinegar plus cold water to MAX fill line.
2. Follow How to Steam steps without adding any parts.
3. Set time for 15 minutes, then remove any remaining water.
4. Cool completely, and wipe Water Reservoir with a clean cloth.
NOTE: Using filtered water will help reduce mineral deposits.
To Store Food Steamer
1. Cool Food Steamer completely and clean before storing. Ensure all water has been
removed from Water Reservoir; make sure Water Reservoir is completely dry before
storing.
2. Add Removable Drip Tray to Base, stack Steam Bowls inside each other on Drip Tray,
and add Rice Bowl. Top with Lid.
Unit does not shut off after steaming.
• Unit has switched to WARM mode. Turn Steamer off if desired, or allow unit to keep
food warm until ready to eat.
Food not cooked uniformly.
• Steam Bowl overcrowded with food. Leave enough space for adequate steam flow.
Food done in #1 Steam Bowl, but not done in #2 Steam Bowl or #3 Steam Bowl.
• Food cooks faster in #1 Steam Bowl. Always place longer-cooking food items in #1
Steam Bowl. Or, place one Bowl (with longer-cooking food) onto Base and let steam
first; then later add second Bowl with shorter-cooking food. Try not to block steam
holes.
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