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strictly to The original warranted piece (and not the optional piece given as a
replacement for the warranted piece). The Guarantor agrees to grant the
replacement part - which will enjoy minimum legal, normal and usual warranty
according to the current legislation of each country - within a term of thirty (30)
consecutive days, counted from the date of entry of The request, except for
possible delays in the shipment of spare parts, when they come from abroad or
in the lack of provision and / or existence of the same for reasons external to
the Guarantor or by fortuitous event or force majeure.
During the first year of validity, the provisions of the Warranty Certificate of the
product of which the warranted part is a part shall apply.
The validity and term of the Special Warranty granted through this, are subject
to the fact that the purchased product of which the warranted piece is part is
destined to an exclusively domestic use in accordance with the other conditions
established in this Certificate and that it is used in conditions normal in a whole
according to the specifications, terms and conditions indicated in the User
Manual of the acquired product. Additionally, the validity of this Special
Warranty is subject to the use and installation of the product to which the
warranted part belongs, in accordance with the instructions and
recommendations established in the User's Manual.
This Special Warranty ends once the special term expires, when the product to
which the warranted part belongs has been replaced or when the original part
has been replaced with a new one. In this sense, in this last case, the new piece
that is granted will not continue within the special validity of this warranty nor
will it have a renewal thereof in the terms described herein. That is, the regular
and minimum warranty that the legislation indicates will be applied. In the
event that the product is replaced, the new product will also enjoy the
minimum legal warranty according to the regulations of each country.
The request for compliance with this Special Warranty may be made personally
and / or by telephone and / or by email to the Guarantor's Customer Service
Center.
3. This Warranty on the warranted piece does not include:
•
The coverage exceptions mentioned in the Warranty Certificate of the
product to which the warranted piece belongs and that have affected it such
as the damages caused by the installation and / or incorrect, inappropriate
and / or illegal use of the product.
•
The labor necessary for the replacement of the warranted part and / or for
the necessary technical diagnosis before the failure of the product of which
the warranted part is a part, with the exception of Guatemala, Honduras and
the Dominican Republic.
•
Failures, damages and / or defects caused and / or originating in the transport
and / or manipulation and / or intervention of technicians and / or person and
/ or any third party not authorized by the Guarantor about the product, the
warranted piece and / or relation to replacement parts at the time of their
placement by these technicians and / or persons and / or third parties not
authorized by the Guarantor.
•
The expenses of freight / transport and / or delivery of the replacement part,
with the exception of Guatemala, Honduras and the Dominican Republic.
•
The mechanical and / or electrical parts accessory to the warranted piece.
IMPORTANT NOTE: When the repair and / or manipulation of the product and
/ or warranted part is performed by technical services not authorized by the
Guarantor and / or by the use of non-original parts, the Special Warranty
granted will be without effect.
This Special Warranty does not constitute and under no circumstances may be
interpreted as an extension or additional term in the terms and conditions of
the legal warranty of the product and its components established by local law.
This Special Warranty does not extend or grant the Beneficiary / Owner thereof
more rights than those expressly indicated in this document. This is without
prejudice to the mandatory rights that each country recognizes, which will be
effective according to the terms and deadlines of the applicable local law in
case of divergence.
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