HP LaserJet Pro 4001ne Serie Guía De Referencia página 3

Help and tips for Wi-Fi and connectivity
If the software is unable to fi nd your printer during setup, check the following conditions to resolve
the issue.
Potential Issue
Printer Wi-Fi setup mode timed out
Computer too far from printer
Computer connected to a Virtual Private
Network (VPN) or remote work network
Wi-Fi turned off on computer
(computer connected by Ethernet)
Do not use USB for setup
Printers with a label covering the USB port must be set up with a network connection.
This will make sure you receive all available off ers for your printer. After setup, you can print
using a USB cable if needed, but the printer must also remain connected to the Internet.
About HP+
HP+ is a smart printing system that provides exclusive benefi ts and features. For HP+ printers to
function as expected, you must:
Create or sign in to an HP account
• Keep the printer connected to the Internet
• Use only Original HP toner
Learn more about HP+ features during printer setup or at hp.com/plus.
Exclusive HP+ Support
Get exclusive support for your
HP+ printer by contacting our experts.
*Support varies by country/region.
Visit website for more information.
The information contained herein is subject to change without notice.
Solution
If the Wi-Fi light on the control panel is not
blinking blue, the printer might not be in Wi-Fi
setup mode. Restart Wi-Fi setup mode:
1. On the control panel, select Setup > Network
Setup > Restore Network Settings.
The wireless light will begin blinking.
2. Wait for one minute. Open the printer
software and try connecting again.
Move your computer closer to the printer. Your
computer might be out of range of the printer's
Wi-Fi signal.
Disconnect from a VPN before installing HP
printer software. Connect to the VPN again after
fi nishing printer setup.
Note: Consider your location and the security
of the Wi-Fi network before disconnecting
from a VPN.
If your computer is connected by Ethernet, turn on
the computer's Wi-Fi while setting up the printer.
hp.com/plus-pro-support
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