Trouble Shooting; Error Codes - Infiniton WM-C970B Manual De Usuario

MAINTENANCE

Trouble Shooting

Whenever there is a problem with the appliance, check if you can solve it following
the tables below. If the problem persists, please contact the customer service.
Description
Appliance does
not start
Door can´t be
opened
Water leakage
Detergent residues
in the detergent
dispenser
Indicator or display
does not work
Abnormal noise

Error Codes

Description
Possible cause
Door is not closed properly.
Clothes are stuck.
Safety protection
is activated.
Connections are
not tight enough.
Detergent is damp
and/or clotted.
PC board or harness have
connection problems.
Fixing bolts still in place.
Floor is not solid or level.
Possible cause
Door is not closed properly
Water injecting
problem during
wash cycle.
Overtime water draining
Water overflow
Others
Solution
Close the door properly and
restart.
Check the laundry.
Disconnect the power and
restart.
Check and fasten the water inlet
pipe.
Check and clean the outlet hose.
Clean and wipe the detergent
dispenser dry.
Switch off the power and check
if the mains plug is connected
properly.
Check if the fixing bolts have
been removed
Make sure the appliance is
installed on a solid and level
floor.
Solution
Close the door properly and
restart.
Check if the water pressure
is high enough.
Straighten the water pipe.
Clean the inlet valve filter.
Check the drain hose for blockage.
Restart the appliance.
Restart the appliance. If problem
persists, please contact the
customer service.
10
33