us_main.book.book Page 39 Wednesday, January 5, 2022 2:08 PM
Problem
Vibrating noise
Floor is not rigid enough.
• Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION.
Squeaking noise
Packaging materials were not removed.
• See Unpacking and Removing shipping Material in INSTALLATION.
Banging noise when
Plumbing in the home moves or flexes when the water valves in the washer shut off.
the washer is filling
• Water hammer is not caused by a defect in the washer. Install water hammer arrestors
with water.(Water
hammer)
Household water supply pressure is very high.
• Adjust household water supply regulator to a lower pressure or contact a plumber.
Operation
Problem
Water Leaking
Hoses are not connected correctly.
• Check hoses and connectors for leaks, cracks, and splits.
• Check and tighten hose connections.
House drain pipes are clogged.
• The washer pumps out water very rapidly. Check for water backing up out of the drain pipe
• Contact a plumber to repair drain pipe.
Drain hose has come out of the drain connector or is not inserted far enough.
• Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain.
• For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
A large item such as a pillow or blanket is above the top of the tub.
• Use the Bedding cycle for large or bulky items. Use extra care and never wash more than
• Stop the washer and check the load. Make sure that the load does not crest above the top
Oversudsing of detergent
• Oversudsing may create leaks, and may be caused by the type and amount of detergent
• Always reduce the amount of detergent if the load is small or lightly soiled, or if the water
• Never use more than the maximum amount recommended by the detergent
Excessive sudsing
Too much detergent or incorrect detergent
• HE detergents are formulated specifically for HE (High-Efficiency) washers and contain
• For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent
(purchased separately at hardware or home improvement store) between the fill hose and
the washer for best results.
during drain. If water is seen coming out of the drain, check for proper drain hose
installation and check for restrictions in the drain.
For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange.
half a load of items that float, such as pillows.
edge of the tub.
used. HE (High-Efficiency) detergent is the only detergent recommended. The normal
amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the
detergent manufacturer.
is very soft.
manufacturer.
suds reducing agents. Only use detergent with the HE (High-Efficiency) logo.
residue continues to be an issue, add an extra rinse.
TROUBLESHOOTING
Possible Cause & Solution
Possible Cause & Solution
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