Bestdock; Troubleshooting - fortress TeleCom 750 VA Guia Del Usuario

BestDockÔ
The Fortress.TeleCom's BestDock communication slot accepts optional communication cards,
like the internal BestLink SNMP/WEB adapter. The insertion of a card into the BestDock com-
munication slot replaces the normal communication channel from the Fortress.TeleCom's DB-9
Communication Port. The DB-9 port becomes the connection point for configuring the card in
the BestDock.

Troubleshooting

If you have a question or problem, the troubleshooting table may help. (See Table 3.) If you need
assistance, phone Best Power's Worldwide Service or your local Best Power office. Please have
the model number and serial number (located on the rear of the unit) available.
If the unit must be returned, Best Power will give you a Return Materials Authorization (RMA)
number. Phone Best Power for an RMA number before returning the unit for any reason.
Table 3: Troubleshooting
Problem
Yellow
BATTERY
Green LED off,
LINE
one beep every 10 seconds.
Yellow
BATTERY
Green LED off,
LINE
two beeps every 10 seconds.
Yellow
WARNING
Green LED on,
LINE
three beeps every 10 seconds.
Yellow
WARNING
Green LED on,
LINE
three beeps every five minutes.
Yellow
OVERLOAD
one beep every second.
Yellow
WARNING
continuous beep.
* If the battery does not recharge after 24 hours in the 3-beeps/5-minute alarm state, the alarm changes to
3 beeps/10 seconds, indicating the battery must be replaced.
ENGLISH
Possible Reasons
LED on, 1. Utility power outage.
2. Loose plug.
3. Tripped circuit breaker.
4. Power cord failure.
LED on, Very low battery voltage.
LED on, Unit has failed the battery
test.
LED off, Battery not charged
following a power
outage.*
LED blinking, The power required by the
equipment is too high.
LED on, 1. Output short circuit.
2. UPS Fault
1. Wait for power to return.
2. Make sure the power cord is connected.
3. Reset the circuit breaker.
4. Phone Best Power's Worldwide Service.
Plug the unit into a working wall outlet for
at least 8 hours to allow the batteries to
charge. After recharge, if the unit will not
operate on batteries, or it beeps twice every
10 seconds on batteries, phone Best Power's
Worldwide Service.
Turn the unit off and then on to reset
the "Replace Battery" alarm and LEDs.
Replace the battery. See "Replacing the
Batteries."
Use the unit on utility power; wait for full
recharge. The beeps automatically stop
when the battery is charged.
1. Remove load equipment.
2. Reduce load level until the beeping
stops.
1. Remove load and reset UPS.
2. Phone Best Power's Worldwide Service.
12
What To Do