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6. TROUBLE SHOOTING
If your device is not operating properly, please check below
for common problems and suggested solutions. If the
recommended action does not solve the problem, please
contact the seller.
Problem
One pad
feels stronger
than the
other
The skin
turns red or
the skin feels
irritated
Possible
Cause
This is normal.
Different area of
your body will react
differently
The adhesive the
surface of the pads
is dirty or dry
The therapy time
is too long or the
intensity is
set too high
The electrode pad
surface is
worn out
25
Support@iauvon.com
Solution
Nothing needs to
be done. Make sure
the pads are moist
and making good
contact.
Wash adhesive the
surface of pads
gently with your
fingertips for about 3
seconds under
slow running water
Reduce the
application time or
reduce the intensity
Replace electrode
pad
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