7. Guarantee and repairs
BEGA SPECIAL TOOLS and their sales agents offer a 1 year guarantee on all BETEX iDuctor
components and materials from the date of purchase. The induction coils and the flexible
induction coil are excluded from this guarantee. Users are assumed to have read through
the user manual and safety instructions and to have acted accordingly.
This guarantee is not transferable. To make a claim you must present a sales receipt
bearing the name of the owner of the iDuctor. This guarantee covers only the costs of
components and labour used in repairing or replacing the iDuctor. Any other resultant
costs do not fall within the provisions of the guarantee and are not covered.
The guarantee will lapse in the event of misuse, negligence, improper use, normal wear,
modification or other unauthorised actions. The guarantee will also lapse if the iDuctor
is improperly opened by a third party not authorised in writing to do so by BEGA SPECIAL
TOOLS.
BEGA SPECIAL TOOLS shall not be liable in any circumstances for direct, indirect or
contingent damage arising from the incorrect operation of an iDuctor.
The cost of sending the item to the local sales agent, distributor or reseller will be borne
by the end user. The costs of returning the item to the user will be borne by the local sales
agent, distributor or reseller. The same principles will apply when the unit is returned to the
manufacturer. BEGA SPECIAL TOOLS shall in no circumstances be liable for transport,
damage, theft or loss of the iDuctor.
Before returning a defective item you must first contact the local sales agent, distributor
or reseller.
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