OPERATION
CORSAIR XENEON 32QHD240 Gaming Monitor FAQ
QUESTION
Can I mount a webcam or DSLR/mirrorless
camera?
My CORSAIR XENEON monitor isn't
detected by CORSAIR iCUE
What adaptive refresh rate options
are available to CORSAIR XENEON?
AMD FreeSync / G-SYNC aren't enabled
I'm not getting the monitor's rated 240Hz
refresh rate
ENGLISH
ANSWER
CORSAIR XENEON 32QHD240 supports standard webcams
that sit on the top bezel of the display.
Check to ensure that your PC has the latest version of
CORSAIR iCUE installed. The CORSAIR XENEON 32QHD240
is supported in iCUE version 4.24 or newer.
Check to ensure that the cable connected to the USB-C
upstream on the monitor and your PC's USB 3.0 port is
properly connected. Avoid connecting the monitor through
a USB hub or extension if possible. We strongly recommend
using the USB-C cable provided with the CORSAIR XENEON
monitor for best results.
The CORSAIR XENEON 32QHD240 is certified for AMD
FreeSync Premium and is also NVIDIA G-SYNC compatible.
Check that AMD FreeSync is enabled via OSD.
Check your graphics card settings and ensure that AMD
FreeSync / NVIDIA G-SYNC are enabled. AMD FreeSync
functions over any of the video ports. NVIDIA G-Sync
compatibility only works over DP or USB Type-C Alt-Mode DP.
Check your graphics card/system display settings and ensure
that the 240Hz refresh rate has been enabled. See Supported
Display Mode Table in Appendix for available options.
Check the quality of the video cable and ensure that it isn't
damaged. Avoid low quality video cables and extensions.
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