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Frequently Asked Questions
Q: What is Neurotech Recovery - Back?
A: The Neurotech Recovery - Back conductive garments are an innovative, garment-based solution specifically designed to
facilitate the frequent and correct positioning and repositioning of multiple conductive gel pads for the treatment of the low
back and abdomen muscles.
Q: How often should I use Neurotech Recovery – Back garments?
A: Your prescribing physician will advise you on the duration of your treatment program.
Q: Can Neurotech Recovery - Back be used in conjunction with other forms of therapy?
A: Neurotech Recovery - Back can be used as an adjunct to most forms of therapy for low back injuries. See page 5 of this
manual for contraindications (situations when Neurotech Recovery - Back should not be used).
Q: How often should I replace the gel pads?
A: This depends on a number of factors including skin type, storage conditions and regularity of use. With proper care, as per
the manual, gel pads have an estimated lifespan of 1 month. Please store the gel pads in accordance with the instructions on
page 15 of the User Manual.
Q: How do I position Neurotech Recovery - Back on the low back?
A: See page 11 of this User Manual for full instructions on positioning for low back and abdominal muscles.
Q: Can I use the abdomen garment for post natal exercises?
A: Yes, but you must wait a minimum of 6 weeks after childbirth before you begin using and you must consult your physician
first. If you've had a caesarean in the past 3 months, consult your physician for approval before using the garment.
Q: Can Neurotech Recovery – Back garments be used on other body parts?
A: No. Neurotech Recovery - Back garments should only be used as directed in this User Manual and not applied to any other
body parts.
Q: How should I care for my Neurotech Recovery - Back garments?
A: See page 14 of the User Manual for full instructions on caring for your Neurotech Recovery - Back garment.
Q: Who should I contact if I have additional questions?
A: Contact your prescribing clinician, the distributor who provided you with the Neurotech Recovery - Back or your Neurotech
team if you have any questions regarding usage of Neurotech Recovery - Back conductive garments.
Q: What should I do if I experience an adverse reaction?
A: If any irritation, skin reaction, hypersensitivity or other adverse reaction is experienced, discontinue use and contact your
prescribing clinician. A slight reddening of the skin is normal under the conductive gel pads during and for a short time after
treatment. This should disappear within approximately 30 minutes.
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