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Notice:
Why failed in adding device?
1. Make sure the device is powered on and close to your mobile phone when adding
device.
2. Make sure your mobile phone is connected to the Wi-Fi network and your Wi-Fi
router is working properly.
3. Make sure the device is ready for configuration. Please refer to the Product
Instruction "Add Devices in EZ Mode" or "Add Devices in AP Mode" for details.
4. Make sure the connected devices have not reached the maximum number of
Wi-Fi router. If not, please disconnect the network of some devices.
5. Make sure the password of the Wi-Fi network is corrected when adding new
device.
6. Make sure you have not used any Chinese Characters to name your Wi-Fi
network.
Can I control device with 2G/3G/4G/5G network?
When adding device for the first time, it requires that your mobile phone and
device are connected to the same WiFi network. After adding device successfully,
you can remote control your device with 2G/3G/4G/5G network.
How can I share my device with others?
Open your Smart Life APP, select your device and tap the button in the top right
corner.Tap "Shared devices" and "Add sharing", then select the "country/region"
where the account belongs to and input the account ID (a phone number or an
E-mail address) you want to share with. (Please make sure the phone number or
E-mail is registered.)
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