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Idiomas disponibles
Idiomas disponibles
COMMON PROBLEM
1. Wait too long for the first test heart rate?
Testing your heart rate for the first time requires you to collect longer signals based on
different populations in order to accurately calculate your heart rate.
2. What should I do if the Bluetooth connection fails? (Connection / reconnection
failed or connection reconnection isslow)
Check if your device is iOS9.0 and Android 4.4 and above and supports Bluetooth 5.0.
Due to the problem of signal interference in Bluetooth wireless connection, the time of
each connection may be different. If the connection cannot be made for a long time,
please ensure that the operation is performed in the absence of magnetic fields or
multiple Bluetooth devices.
1. Turn Bluetooth off and on.
2. Close the phone background app or restart the phone.
3. Do not connect other Bluetooth devices or functions at the same time.
4. Whether the APP is running normally in the background. If it is not in the
background, it may not beconnected.
3. Can't find the bracelet?
Because the bracelet is not searched by the mobile phone during the Bluetooth
broadcast, please make sure that the bracelet is powered and activated, and it is not
bound to other mobile phones. Then close the bracelet to the mobile phone. If it still
does not work, please turn off the mobile phone Bluetooth for 20 seconds. Then
restart the phone Bluetooth.
4. Why should I wear my bracelet tightly when measuring heart rate?
The bracelet uses the principle of light reflection. After the light source penetrates
the skin, it collects the signal reflected to the sensor to calculate your heart rate. If
you don't wear it tightly, ambient light will enter the sensor, which will affect the
measurement accuracy.
5. Why don't I get reminders when the reminder is turned on?
Android phone: Make sure the phone and the bracelet are connected. After connect-
ing, open the corresponding permissions in the phone settings, allow the "GloryFit"
APP to access incoming calls, text messages, and contacts, and run "GloryFit" in the
background; if the phone is installed There is security software, please add "GloryFit"
as a trust. Apple phone: If there is no reminder after connecting, it is recommended to
restart the phone and reconnect. When connecting the bracelet again, you must wait
for the phone to pop up the [Bluetooth pairing request], and click [Pairing] to get
the reminder.
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