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Malfunction / Cause / Remedy
Error
Water doesn't fl ow
Water runs
continuously and stops
when an object is in
the detection zone!
Water doesn't stop
fl owing!
Water starts fl owing on
its own!
Fitting leaky, water
leaks out!
Temperature cannot
be properly adjusted!
8
Important information, please make sure to read!
Symptom
Water supply cut off
Aerator clogged/dirty
Flow pressure too low
Cable plug-connector between AquaVip and
sensor washbasin mixer severed
Connection cable kinked or broken
No mains power available
Cleaning mode active
Sensor detection zone not properly adjusted
Sensor window scratched/dirty
Interfering refl ections from washbasin
Polarity of plug between AquaVip and sensor
washbasin mixer reversed
Sensor detection zone set too small
Interfering objects in detection zone
Flow pressure too high
Sensor window scratched/dirty
Sensor washbasin mixer is aff ected by
infl uences from the room (mirror, metal
surfaces, glass washbasin, etc.)
Defective gaskets or incorrect installation
Filter clogged/dirty in water supply
Water temperature too low or too high
Water temperature too low or too high (mixed
water temperature cartridge)
Remedy
Turn on water supply
Clean or replace aerator
Increase fl ow pressure
Establish cable plug-connection
Replace defective cable and component
Check mains power supply, ensure power
supply
Wait until end of cleaning mode
Adjust detection zone
Carefully clean sensor window
Adjust detection zone
Connect plug connection properly
Increase size of sensor detection zone
Remove objects from detection zone
Check fl ow pressure, set to 0.5 - 5.0 bar
Carefully clean sensor window
Decrease size of detection zone
Check installation and replace defective
gaskets as necessary
Clean or replace fi lter
Check temperature of water supply and adjust
as necessary
Adjust temperature at AquaVip System
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