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Q: Why doesn't the headphones pair with the mobile phone?
A: Please check the followings.
- Check that the headphones are on a full charge.
- Make sure that the mobile phone's Wireless function is on.
You can clear all connection history on your phone.
- Make sure other paired device's wireless function is
turned off.
- Make sure the two devices are in the effective pairing
range. (3ft/1m).
- Make sure that there is no obstacle between the
headphones and the mobile phone, such as electronic
equipment and a wall.
- Furthermore, make sure that the headphones are in
pairing mode, and pair it with phone again.
Q: There is some noise.
- A: Wireless is a radio technology, so it is sensitive to
obstacles between the headphones and the pairing device.
Please make sure that there is no obstacle between the two
devices and is within 33ft/10m.
Q: Why doesn't the bass work?
A: It depends on what music style it plays. The Bass effect
may not be pronounced while playing light music, and It's
much better when play rap, rock, or heavy-bass music.
Q: My mobile phone or computer cannot find the headphones.
A: Please check that the headphones are in pairing mode.
Refer to chapter 5. Pairing with Wireless-Enabled Devices.
Sometimes when the headphones are connected too many
Wireless devices, it cannot search and pair effectively. Or
your mobile phone and computer are already connected to
many other devices. Try removing some connections
before searching the headphones.
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