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13
TROUBLESHOOTING
Problem
The guide bar and
the chain become
hot and release
smoke.
The motor runs
but the chain does
not rotate.
English (Original Instructions)
Possible cause
Solution
The chain is too
Adjust the chain
tight.
tension.
The oil tank is
Add lubricants.
empty.
Contamination
Remove the guide
causes a blockage
bar and clean the
of the discharge
discharge port.
port.
Contamination
Clean the oil tank.
causes a blockage
Add new lubri-
of the oil tank.
cant.
Contamination
Clean the guide
causes a blockage
bar and the oil
of the guide bar
tank cap.
and the oil tank
cap.
Contamination
Clean the sprocket
causes a blockage
and the guide
of the sprocket or
wheels.
guide wheels.
The chain is too
Adjust the chain
tight.
tension.
The guide bar and
Replace the guide
the chain are dam-
bar and the chain
aged.
if it is necessary.
1. Remove the
battery pack
from the ma-
chine.
2. Remove the
sprocket cov-
er.
3. Remove the
bar and saw
chain.
The motor is dam-
4. Clean the ma-
aged.
chine.
5. Install battery
pack and oper-
ate the ma-
chine.
If the sprocket ro-
tates, it means the
motor works prop-
erly. If not, call
your dealer.
Problem
Possible cause
The motor runs
The chain is blunt.
and the chain ro-
tates, but the chain
does not cut.
The chain is in the
incorrect direction.
The chain is tight
or loose.
The machine does
not start.
The chain brake is
engaged.
The machine and
battery are not
connected correct-
ly.
The battery level
is low.
The trigger switch
lockout and the
trigger switch are
not pushed at the
same time.
The battery is too
hot or too cold.
The motor runs,
The machine is in
but the chain does
the protection
not cut correctly,
mode to protect
or the motor stops
the PCB.
after around 3 sec-
onds.
The battery is not
charged.
The chain is not
lubricated.
Incorrect battery
storage tempera-
ture
14
Solution
Sharpen or replace
the saw chain.
Turn the chain
loop to the other
direction.
Adjust the chain
tension.
Pull the chain
brake in the direc-
tion of the user to
disengage it.
Make sure that the
battery release
button clicks when
you install the bat-
tery pack.
Charge the battery
pack.
1. Push the trig-
ger switch
lockout and
hold it.
2. Push the trig-
ger switch to
start the ma-
chine.
Refer to battery
and charger man-
ual.
Release the trigger
switch and start
the machine again.
Do not force the
machine to cut.
Charge the battery.
Refer to the bat-
tery and charger
manual for correct
charging proce-
dures.
Lubricate the
chain to decrease
the friction. Do
not let the guide
bar and the chain
operate without
sufficient lubri-
cant.
Cool the battery
pack until it de-
creases to the am-
bient temperature.
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