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WARRANTY
Franke Home Solutions Warranty for Franke and Faber Branded Product Effective March 1, 2022
Franke Home Solutions Warranty for Franke and Faber Branded Product
Effective March 1, 2022
In the United States, Canada and Latin America, Franke warrants the Faber branded products from manufacturing defects
In the United States, Canada and Latin America, Franke warrants the Faber branded products from manufacturing defects
in material and workmanship when purchased from a Franke or Faber Authorized Retailer pursuant to product-specific
in material and workmanship when purchased from a Franke or Faber Authorized Retailer pursuant to product-specific
warranties detailed herein (each, a "Warranty" and collectively, the "Warranties"). The products must be properly installed, per
warranties detailed herein (each, a "Warranty" and collectively, the "Warranties"). The products must be properly installed,
Franke's installation instructions, in their original installation, and used in normal indoor residential kitchen applications. Any
per Franke's installation instructions, in their original installation, and used in normal indoor residential kitchen
products or components which have been modified or altered from their original intended condition will void the Warranty.
applications. Any products or components which have been modified or altered from their original intended condition will
The Franke Warranties for Faber branded products are limited to the original purchaser and are non- transferrable. These
void the Warranty. The Franke Warranties for Faber branded products are limited to the original purchaser and are non-
Warranties do not include products purchased from non-Authorized Retailers, products that are obsolete or discontinued, or
transferrable. These Warranties do not include products purchased from non-Authorized Retailers, products that are
obsolete or discontinued, or products that were previous display models. All issues with installed products are considered
products that were previous display models. All issues with installed products are considered warranty claims and not subject
warranty claims and not subject to the Return Policy. Franke reserves the right to inspect any Franke / Faber product
to the Return Policy. Franke reserves the right to inspect any Franke / Faber product reported to be defective pursuant to a
reported to be defective pursuant to a Warranty claim and the original installation prior to providing a replacement product
Warranty claim and the original installation prior to providing a replacement product and/or component. All decisions are final.
and/or component. All decisions are final. In no situation shall the liability of Franke exceed the amount of the original
In no situation shall the liability of Franke exceed the amount of the original purchase price.
purchase price.
The Warranties do not cover, and Franke shall not be liable for, any damage to products or components resulting from misuse
The Warranties do not cover, and Franke shall not be liable for, any damage to products or components resulting from
misuse or abuse, accidental damages, normal wear such as scuffs, scratches or finish reduction/fading, improper
or abuse, accidental damages, normal wear such as scuffs, scratches or finish reduction/fading, improper installation, abnormal
installation, abnormal usage, negligence, damage caused by improper maintenance or cleaning. Damage caused by
usage, negligence, damage caused by improper maintenance or cleaning. Damage caused by impurities, corrosive chemicals
impurities, corrosive chemicals or acts beyond Franke's control are not covered by any Warranty. Service calls to correct
or acts beyond Franke's control are not covered by any Warranty. Service calls to correct the installation of a range hood,
the installation of a range hood, instructions on how to operate a range hood, to replace or repair house fuses or to correct
instructions on how to operate a range hood, to replace or repair house fuses or to correct house wiring or plumbing are not
house wiring or plumbing are not covered by any Warranty. Service calls to repair or replace range hood light bulbs, fuses
covered by any Warranty. Service calls to repair or replace range hood light bulbs, fuses or filters and these consumable part
or filters and these consumable part costs are also excluded from Warranty coverage. Installation not in accordance with
costs are also excluded from Warranty coverage. Installation not in accordance with electrical or plumbing codes or Franke
electrical or plumbing codes or Franke / Faber documentation are not covered by any Warranty. Replacement parts or
repair labor costs for units operated outside the United States, Canada or Latin America, including any non-UL or C-UL or
/ Faber documentation are not covered by any Warranty. Replacement parts or repair labor costs for units operated outside
non-NOM approved Franke / Faber range hoods are excluded from Warranty coverage. Expenses for travel and
the United States, Canada or Latin America, including any non-UL or C-UL or non-NOM approved Franke / Faber range hoods
transportation for service in remote locations and pickup and delivery charges are not covered by any Warranty. Franke /
are excluded from Warranty coverage. Expenses for travel and transportation for service in remote locations and pickup and
Faber range hoods should always be serviced in the home in their original installation.
delivery charges are not covered by any Warranty. Franke / Faber range hoods should always be serviced in the home in their
original installation.
Franke / Faber product replacements do not include liability for project delays. Product replacements are not guaranteed
to be exact replacements. If the original product is not available at the time of the warranty claim, at Franke's option, the
Franke / Faber product replacements do not include liability for project delays. Product replacements are not guaranteed to
product replacements will be of similar size, material, and value. Any products or components which have been modified
or altered, from its original intended condition will void the warranty.
be exact replacements. If the original product is not available at the time of the warranty claim, at Franke's option, the product
replacements will be of similar size, material, and value. Any products or components which have been modified or altered,
The Warranties do not allow recovery of incidental or consequential damages such as loss of use, delay, property
from its original intended condition will void the warranty.
damage or other consequential damage, and Franke accepts no liability for such damages. Each Warranty is limited to
the conditions set forth herein and to the applicable warranty period specified herein and is exclusive. EXCEPT FOR THE
The Warranties do not allow recovery of incidental or consequential damages such as loss of use, delay, property damage or
WARRANTIES SET FORTH HEREIN, FRANKE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE
other consequential damage, and Franke accepts no liability for such damages. Each Warranty is limited to the conditions set
PRODUCTS, INCLUDING, BUT NOT LIMITED TO, (1) ANY WARRANTY OF MERCHANTABILITY, (2) WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, (3) WARRANTY OF TITLE, OR (4) WARRANTY AGAINST INFRINGEMENT
forth herein and to the applicable warranty period specified herein and is exclusive. EXCEPT FOR THE WARRANTIES SET
OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE
FORTH HEREIN, FRANKE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS, INCLUDING, BUT
OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. LEGAL DISCLAIMER PLEASE
NOT LIMITED TO, (1) ANY WARRANTY OF MERCHANTABILITY, (2) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE,
READ CAREFULLY. Franke Kitchen Systems LLC provides the above information to you as a public service to our
(3) WARRANTY OF TITLE, OR (4) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A
customers. By accessing and using this information, you agree to the following and to comply with all applicable laws. If
THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF
you do not agree with these terms and conditions, do not use this information. While we try to keep the information
TRADE OR OTHERWISE. LEGAL DISCLAIMER PLEASE
current, changes may have occurred since its creation. Contact your Regional Manager or Customer Service to verify
information regarding Franke Kitchen Systems LLC programs and their use by you.
READ CAREFULLY. Franke Kitchen Systems LLC provides the above information to you as a public service to our customers.
By accessing and using this information, you agree to the following and to comply with all applicable laws. If you do not agree
Franke / Faber Range Hood Limited Warranty:
with these terms and conditions, do not use this information. While we try to keep the information current, changes may have
Franke / Faber range hoods are warranted against any defect in materials or workmanship for the original purchaser for a
occurred since its creation. Contact your Regional Manager or Customer Service to verify information regarding Franke Kitchen
period of two (2) years from the date of original purchase when used in standard residential indoor applications. This
Systems LLC programs and their use by you.
warranty covers labor and replacement parts. Franke, at its option, may repair or replace the product or components
necessary to restore the product to good working condition.
Franke / Faber Range Hood Limited Warranty:
Franke / Faber range hoods are warranted against any defect in materials or workmanship for the original purchaser for a
period of two (2) years from the date of original purchase when used in standard residential indoor applications. This warranty
covers labor and replacement parts. Franke, at its option, may repair or replace the product or components necessary to
restore the product to good working condition.
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