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Idiomas disponibles
Idiomas disponibles
CERTIFICATE OF QUALITY AND COMMERCIAL WARRANTY
TERM OF WARRANTY:
The products identified in this certificate based on the trade name and the sole series number S/N benefit by a
commercial warranty as follows: The warranty period for natural persons is 24 months as of the delivery date for
the manufacturing and material defects. The warranty period for legal entities is 12 months as of the delivery date
for the manufacturing and material defects.
The cables, adaptors, consumables, batteries, accumulators, battery chargers, transformers, microphones,
earphones, aerials which are part of the products or are delivered with them shall have a commercial warranty of 6
months as of the date of the product sale to the end consumer. The term of warranty shall be calculated as of the
invoicing date of each product individually.
The average term of the product service life is 48 months subject to the compliance with the assembly and
operation instructions accompanying the product.
WARRANTY CONDITIONS:
In accordance with the legal warranty, the seller shall be held liable against the consumer for any missing conformity
existing at the time where the products were delivered.
The consumer should inform the seller on any missing conformity within months as of the date of ascertaining
it. Until proven otherwise, the missing conformity encountered within 12 months as of the product delivery is
considered as having existed upon its delivery time, unless the presumption is incompatible to the nature of the
product or the missing conformity.
Following the product detection after the first 12 months as of the purchase fate, as the non-conformity is not
presumed any longer, the prove for its existence shall be in the consumer´s charge.
In case of the missing conformity, the consumer shall be entitled to claim to the seller, as a remedy, in this
sequence: the product repair, the product replacement without any payment – unless the claim is impossible or
disproportional – or the return of the product counter-value, in accordance with the legal provisions and without
any additional cost for the buyer.
The return of the product counter-value shall be made at the value fixed as per the contract. The supplier shall have
the same obligations for the replaced product as for the initially sold product.
There shall not be considered as missing conformity if upon the execution of the sale and purchase contract, the
consumer was aware or could not reasonably be aware of such missing conformity.
In case of any latent defects encountered during the average service life, the consumer shall be entitled to claim the
remedy or the replacement of the products which may not be used for the purpose for which they were realized.
DEFECT LIABILITY PERIOD:
The defect liability period of the deficiencies encountered on products shall be maximum 15 calendar days as of
their receiving in service. The downtime shall extend accordingly the warranty term and shall elapse as of the
registration time in the service unit and up to the time when the product is returned to conformity by remedy or
replacement by a compliant product.
The warranty assurance shall be made at the supplier´s working point located in Piatra Neamț, 26A Olteniei Street.
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