Panamax FURMAN BlueBOLT-CV1 Manual Del Propietário página 3

3) If BlueBOLT™ cannot detect your device within 20 seconds of
inputting your MAC address and challenge key, please follow the
on-screen troubleshooting guide. Also confirm the Power
Management Component is properly connected to the Internet.
• Is your Power Management Component receiving power? Check
the power cable and confirm the unit is on.
• Is your BlueBOLT-CV1 card installed properly? The "Link" light
should be illuminated (solid green) and the "Activity" light should
be blinking intermittently (green).
• Is your Internet connection functioning? Can you access a
general web page?
• Is your BlueBOLT-CV1 card connected to your internet router or
modem? Check the Ethernet cable and confirm that the unit is
connected to an active Internet connection, and make sure those
connected devices are receiving power.
• If you have answered "Yes" to all of these questions and are still
unable to connect your Power Management component, contact
Panamax/Furman customer service at 1-800-472-5555.
SERVICE
If you require technical support or equipment service, please contact
the Service Department at 1-800-472-5555. All equipment being
returned for repair must have a Return Authorization (RA) number. To
get an RA number, call the Customer Service Department. Before re-
turning any equipment for repair, be sure that it is adequately packed
and cushioned against damage in shipment, and that it is insured. We
suggest that you save the original packaging and use it to ship the
product for servicing. Also, please provide a note with your name, ad-
dress, phone number, RA number and a description of the problem.
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