SPEX SLWZ-DIM-01 Manual Del Usuario página 7

Troubleshooting
PROBLEM
Unable to fi nd the
Smart Dimmer on
the network
Unable to operate
the load (light) with
the ON/OFF switch
Smart Dimmer not
responding to WiZ
APP control
Load (light) not
functioning properly
Smart Dimmer not
connecting to the
WiZ APP
CAUSE
Smart Dimmer
may not be in
Connectivity Mode
Wiring issue
No electricity
Load does not
function or is
incompatible
Network is not
connected
Permissions are not
granted on mobile
device
Smart Dimmer is not
functioning correctly
Load (light) may not
be compatible or
exceeding limits
Wi-Fi password is
incorrect
Weak/low Wi-Fi
signal
Wi-Fi not connected Confi rm Wi-Fi router is broadcasting a
SOLUTION
Long Press the ON/OFF switch (5 seconds)
to enter into Connectivity Mode: Searching
for Wi-Fi Network.
Review and confi rm the INSTALLATION
section in this manual.
Check that the power is ON at the circuit
breaker.
• Replace the load.
• Check the SPECIFICATION section for
compatible loads and limitations.
Check wireless network connectivity.
Check to see that permissions are granted
for the WiZ APP.
Manually press the ON/OFF switch to see
electrical functionality is working.
• Check SPECIFICATION section to ensure
load (light) is within limits.
• Replace the load (light).
Re-enter Wi-Fi password.
Check Wi-Fi signal to ensure within range
of router.
2.4GHz signal. Re-connect.