• Use a soft brush to get rid of the mild stains, loose dirt and soil after the burner and pumice stones/
lava rocks/LavaGlass
• Harsh weather conditions may cause stubborn stains, discoloration and possibly rust pitting.
CARE AND MAINTENANCE
• Permanent damage may occur if powder or solvent comes in contact with painted or plastic
components on this heating unit.
•
Before performing any maintenance always disconnect propane gas tank.
• Keep the heating unit stored away from direct sunlight.
•
Store your product indoors during winter months. Avoiding extreme cold temperatures
• If storing this unit inside, disconnect the propane gas tank from the gas valve.
will prevent from exposure damage.
• Not using manufacturer approved or supplied parts/accessories may result in a defective condition
•
Keep the heating item free and clear from combustible materials.
and void the warranty of this heating unit.
•
Visually inspect burner for obstructions and keep tank enclosure free and clear from debris.
• Always place lid (if applicable) or protective cover on heating item when not in use.
•
Use a soft brush to get rid of the mild stains, loose dirt and soil after the burner and pumice
stones/lava rocks/LavaGlass® are completely cooled down. Wipe down with a soft cloth.
•
Harsh weather conditions may cause stubborn stains, discoloration and possibly rust pitting.
•
Permanent damage may occur if powder or solvent comes in contact with painted or plastic
•
components on this heating unit.
•
Keep the heating unit stored away from direct sunlight.
•
If storing this unit inside, disconnect the propane gas tank from the gas valve.
•
Not using manufacturer approved or supplied parts/accessories may result in a defective
condition and void the warranty of this heating unit.
•
Always place lid (if applicable) or protective cover on heating item when not in use.
TROUBLESHOOTING
TROUBLESHOOTING
Problem
Burner won't light
with a match.
Heating unit emits a
lot of black smoke.
Flame blows out
easily.
1-YEAR LIMITED FRAME WARRANTY
If within one year from the date of original purchase, this item fails due to a defect in material or
workmanship, we will replace or repair at our option, free of charge. To order parts or to obtain
warranty service, call 1-888-251-1026, 8 a.m. - 8 p.m., EST, Monday - Sunday. This warranty does
not cover defects resulting from improper or abnormal use, misuse, accident, or alteration.
Failure to follow all instructions in the owner's manual will also void this warranty. The manufacturer
will not be liable for incidental or consequential damages, or common erosion of outdoor products.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
are completely cooled down. Wipe down with a soft cloth.
®
Cause
No gas flow.
Regulator isn't connected securely to
the tank.
Spider webs or insect nest in the burner
and guard.
Burner ports are clogged.
Flame is obstructed at burner ports.
High or gusting winds.
No gas flow.
Solution
Check if gas cylinder is empty.
Tighten regulator connection to the
gas tank.
Check the burner and guard.
Turn all gas flow connections off. Insert
an opened paperclip (or similar item) into
each of the burner ports to clear them
out.
Check that all burner ports are free of
any small lava rocks/pumice stones/
LavaGlass
Increase flame to 'high'.
Check if gas cylinder is empty.
10
pieces.
®
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