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Troubleshooting
Symptom
"NO DISC"
"TOC ERROR"
"NA FILE"
"COPY PRO"
"NO DEVICE"
"NO MUSIC"
"iPod ERROR"
• Reconnect the iPod.
• Reset the iPod.
• Press and hold B SRC to turn off the power. Turn the
"MEMORY FULL"
"CH LOCKED LOCK CODE?"
"CHAN UNSUB"
"CH UNAVAIL"
"CHECK ANTENNA"
"CHECK TUNER"
Remedy
Insert a playable disc into the loading slot.
Make sure the disc is clean and inserted properly.
Make sure the media (disc/USB) contain supported audio
files. (Page 34)
A copy-protected file is played (disc/USB).
Connect a device (USB/iPod/iPhone), and change the
source to USB/iPod USB again.
Connect a device (USB/iPod/iPhone) that contains
playable audio files.
power on again for error recovery.
You have reached the maximum storage limit of your
iPod/iPhone.
The selected channel is locked. Enter the correct pass
code to unlock. (Page 14)
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-888-539-7474 in
Canada to subscribe. (Page 12)
The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.
Check that the antenna and its connection are in good
condition.
Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
Symptom
Remedy
"NO SIGNAL"
Make sure the antenna is mounted outside the vehicle.
"SUBSCRIPTION UPDATED –
Your subscription is updated. Press the volume knob to
PRESS ENTER TO CONTINUE."
continue.
"CODE ERROR"
Make sure you have entered the correct pass code.
(Page 14)
"NO CONTENT"
There is insufficient content to start TuneScan.
"SCAN CANCEL"
TuneScan has been aborted.
No Bluetooth device is
• Search from the Bluetooth device again.
detected.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
• Make sure you have entered the same PIN code to both
be made.
the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 17)
Echo or noise is heard during
• Adjust the microphone unit's position. (Page 16)
a phone conversation.
• Check the [ECHO CANCEL] setting. (Page 18)
Phone sound quality is poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
• Press 6 IW during a call to switch between hands-free
Phone call sound cannot be
heard from the car speakers.
and private talk mode. (Page 18)
Voice calling method is not
• Use voice calling method in a more quiet environment.
successful.
• Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
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