ZGR SWIT NG
6 TROUBLESHOOTING
6.1 Malfunctions of ZGR SWIT NG
ZIGOR recommends that, in case of any anomaly, strange noise or supposed malfunction, the equipment should
be shut down and ZIGOR customer service should be contacted.
The ZGR SWIT NG system has a specific section of active system events (section 4.3.5). This screen provides
valuable information about the event or events that is generating the fault.
The following table summarizes different anomalous conditions and their possible solution (Table 6-1).
Symptoms
Rectifier defect
(red
LED on)
Ground +/- (OPTIONAL)
(red
LED on)
Maximum output voltage:
(red
LED on).
Next end of discharge:
(red
LED on).
Supply OK
(green
LED off)
Light 1 or 2
(green
LED off)
RELAYS
R1 Rectifier/charger defect.
R2 Mains outside margins.
R3 Maximum output voltage.
R4 Next end of discharge.
Given the complexity of the equipment, when a serious error occurs and causes the equipment to stop, ZIGOR
customer service should be contacted to assist you step-by-step to your resolution by providing the information
requested.
For more information, contact:
Operation manual
Possible causes
•
Power module failure.
•
Internal temperatures sensor
above 90 º C.
Current leak from battery to ground>
at 4 mA.
The VDC is above the margin
established in the factory (depending
on the model).
The battery is almost completely
discharged.
•
Absence of mains supply
•
Mains outside margins
•
Panel fuse blown.
•
The module is not working.
•
Internal fuse of FA blown.
•
Failure of 1 or more modules
•
Internal temperatures sensor
above 90 º C.
•
Absence of mains supply
•
Mains outside margins
VDC is above the margin established
in the factory (depending on the
model).
The battery is almost completely
discharged.
Table 6-1 Troubleshooting
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Solutions
ZIGOR
Notify
Check that there are no loose
wires in the connections and that
these are firmly tightened.
Check that the metal cabinet
does not contact any battery
element.
Check for possible dampness in
the surrounding area.
If it continues notify ZIGOR.
Notify ZIGOR
Wait for the mains supply to
return.
Check mains voltage.
If it continues notify ZIGOR.
Change fuse.
If it continues notify ZIGOR.
Check mains voltage.
If it continues notify ZIGOR.
Notify ZIGOR
Check mains voltage.
If it continues notify ZIGOR.
Notify ZIGOR
Wait for the mains supply to
return.
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