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Error messages
If the gateway cannot connect with the mobile phone network, an error message appears in the display (1).
Err
SIM card
Please repeat the procedure. If this doesn't
13
failure
work for several times, please contact service.
Installation not possible until the problem is
resolved.
Err
SIM card
Please check if SIM is inserted and the con-
52
missing
tacts are clean. Repeat the procedure. If this
doesn't work please contact service. Installati-
on not possible until the problem is resolved.
Err
Timeout
Please repeat the procedure, the device
54
at GSM
couldn't register to GSM network due to mobi-
network
le network problem. If this doesn't work for se-
initialisa-
veral times, please contact service. Installation
tion
not possible until the problem is resolved.
Err
Battery
Contact service, installation/operation is not
65
low
possible because the battery needs to be
exchanged.
Other
Please repeat the procedure. If this doesn't work for several times, please contact service. Installation not
possible until the problem is resolved.
Checking the operating mode
You can check the mode at any time by pressing the red button (2) briefly. The buzzer generates a short
tone and the display (1) shows the current mode (here "NORMAL"). To exit the display, briefly press the red
button (2) again.
Control menu
The Control menu contains helpful functions to find the optimum position for installation within the building:
• GSM monitor
Determines the GSM signal strength.
• Scan
Checks the radio conditions of the networks in the area surrounding the gateway without a connection to
the S GCP.
Opening the Control menu
Press the red button (2) briefly. The buzzer generates a short tone and the display (1) shows the current mode
(here "NEW"). Long press the red button (2) to switch to the Control menu. The buzzer generates a short tone.
"MOBILE", the 1st display
level of the Control menu,
appears in the display (1).
Within the Control menu you
can switch to the next display
level with a brief press of the
button. Long press the red
button (2) to start the selected
function.
Starting and running the GSM monitor function
Switch to the "MOBILE" display mode and long press the red button (2) to start the "GSM monitor" function.
The buzzer generates a short tone, the LED (3) flashes green and the display (1) shows the "MOBILE" mes-
sage with antenna symbol
available at the location ( for GPRS,
The GSM signal strength is updated and displayed every 5 seconds. If the GSM signal is too weak, change your position until
you have determined the best possible position for installing the gateway.
The duration of the GSM check is limited to 5 minutes; after 5 minutes the GSM check is ended automatically.
Starting and running the Scan function
Switch to the "SCAN" display level and long press the red button (2) to start the scanning process.
The buzzer generates a short tone, the LED flashes green and the display (1) shows the "SCAN" message
with flashing Rx symbol. The remaining sequence of the scanning process then takes place in the same
way as the scanning process described in Section "Manual installation (auto scan)".
Exiting the Control menu
Switch to the "EXIT" display level and long press the red button (2) to exit the Control menu.
32
A6V10897697_----_b
long press of the button
GSM monitor function
, the GSM signal strength
2017-08-28
Err
GSM
Please move the device to a position with a
72
signal is
better GSM signal and repeat the procedure.
too low
Installation not possible until the problem is
resolved.
Err
Modem
Please repeat the procedure, battery might
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activation
be passivated. If this doesn't work for sever-
or
failed
al times, please contact service. Installation
70
not possible until the problem is resolved.
Err
GPRS
Please repeat the procedure, the GPRS/
812
network
EDGE data connection failed due to mobile
failure
network problem. If this doesn't work for
several times, please contact service.
Installation not possible until the problem is
resolved.
Err
Destinati-
Please repeat the procedure, connection to
842
on unre-
server failed. If this doesn't work for several
achable
times, please contact service. Installation not
possible until the problem is resolved.
short press of the button
short
press
of the
button
long press of the button
Scan function
and the symbol for the mobile phone standard
for EDGE).
short
press
of the
button
long press of
the button
Sleep mode
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