2. Make sure all components are clean and dry.
3. Place the appliance in the clean, dry place.
Troubleshooting
Problem
The Air Fryer Oven does
not work
Food not cooked
Food is not fried evenly
White smoke coming
from Unit
French fries are not fried
evenly
Fries are not crispy
Error Codes
Display shown
Possible Cause
E1
Broken circuit of the thermal sensor
E2
Short circuit the thermal sensor
Frequently Asked Questions
1.
Can I prepare foods other than fried dishes with my Air Fryer Oven?
You can prepare a variety of dishes, including steaks, chops, burgers, and baked goods.
2.
Is the Air Fryer Oven good for making or reheating soups and sauces?
Never cook or reheat liquids in the Air Fryer Oven.
3.
What do I do if the Unit shuts down while suggestions?
As a safety feature,the Air Fryer Oven has an Auto Shut-Off device that prevents damage from overheating.
Unplug and allow the Unit to cool down. Plug back in and restart with the Power Button.
4.
Does the Unit need time to heat up?
Preheating is needed when you are cooking from a cold start, add 5 mins to the cook time to compensate.
5.
Is it possible to shut off the Unit at any time?
Possible Cause
1. The appliance is not plugged in.
2. You have not turned the Unit on
by setting the preparation time
temperature.
1. The Round Basket is overloaded.
2. The temperature is set too low.
1. Some foods need to be turned
during the cooking process.
1. Oil is being used.
2. Accessories have excess grease
residue from previous cooking.
1. Wrong type of potato being used.
2. Potatoes not blanched properly
during preparation.
1. Raw fries have too much water.
Solution
1. Plug power cord into wall socket.
2. Set the temperature and time check
that door is closed.
1. Use smaller batches for more even
frying.
2. Raise temperature and continue
cooking.
1. See general operations in this manual.
1. Wipe down to remove excess oil.
2. Clean the Round Basket after each
use.
1. Use fresh firm potatoes.
2. Use cut sticks and pat dry to remove
excess starch.
1. Dry potato sticks properly before
misting oil. Cut sticks smaller. Add a bit
more oil. Blanch cut potatoes.
Solution
Call Customer Service
Call Customer Service