Fault
No function
Audio output
device not
detected
Sound cannot be
heard
Distorted sound
15. EU Declaration of Conformity
MEDION AG hereby declares that this device complies with the
fundamental requirements and the other relevant provisions of:
•
Radio Equipment Directive 2014/53/EU
•
Ecodesign Directive 2009/125/EC
•
RoHS Directive 2011/65/EU.
You can download the complete EU Declaration of Conformity at
www.medion.com/conformity.
Troubleshooting
Make sure that the mains plug is supplied with power.
Make sure that the mains cable is correctly connected to
the device.
Check that all the connected devices have an adequate
electricity supply.
Switch the soundbar on by pressing the
either the remote control or on the soundbar.
Check that the correct cables have been used or the
Bluetooth® connection is active. Pair the devices again,
if necessary.
Check all cable connections for damage.
Check that all the connected devices have an adequate
electricity supply.
Check whether the (HDMI) cable used supports the
required functions/formats. Use another cable, if
necessary.
Make sure the soundbar is not muted. Press the
button on the remote control or one of the /
buttons to cancel the mute setting.
Check the volume setting on the audio output device. If
necessary, increase the volume.
It is not possible for the device to decode all digital
audio formats from the input source. Select a supported
audio format.
Change the position of the soundbar to avoid disruptive
external influences.
Move the objects responsible for the distortion (mobile
phone or similar) away from the device.
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