FAQ & TROUBLESHOOTING
Where do I place the
SensorPod
?
™
How often do I need to change
the filters?
How often do I need to wash the
prefilters?
Purifier won't turn on.
Anywhere you want to measure the air quality within the room.
For optimal results, place the SensorPod™ up to 15m away from the air purifier
on a counter or table, within line of sight of the purifier. In Auto Mode, the purifier
will work to distribute clean air until the SensorPod reads an acceptable level of
air quality.
That's easy! The purifier's replacement indicators will notify you when it is time to
replace the combination HEPA/Carbon filters.
Plan on replacing the filters every 12 months.
The prefilter captures larger particles and preserves the efficiency of the other
filters, so we recommend that you visually inspect the prefilters every month and
wash or vacuum as needed.
Check that the power cord is connected securely to both the wall outlet and the
purifier. Check if there is a power outage in the outlet by trying a nearby light or
device, or by trying a working device in the same outlet.
Check that the filters and filter covers are fitted properly into filter chamber.
Please contact us if you're still having a problem! (page 19)
17