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4.0 Troubleshooting Operational Problems
4.1 Avoiding problems
Pre-select the bills you are going to count in the machine. Do not attempt to count bills:
→ With staples or metal clips
→ Torn or washed
→ Profusely stained
→ Covered with adhesive media
4.2 Jamming
→ Before you start operating the machine, make sure there are no foreign elements (such as rubber bands)
obstructing the moving parts to the unit.
→ To avoid jamming, load the bills as indicated in this manual. The bill facing you (in front)
→ In jamming occurs, make sure to turn the machine off. Carefully remove, with a wood piece or a pencil,
the bills stuck in the system. Look for any foreign materials, like paper clips, rubber bands, etc. Remove
them if any.
→ Check for proper tightness of the bill thickness adjustment screw in the back of the unit.
→ Verify proper placement of the bills in the hopper.
4.3 Additional Recommendation
The machine should never be placed under intense light sources.
The sensibility of the UV sensors may be affected.
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