Manual de Instrucciones
VES-MATIC 20 & 20 Plus New
Anexo C: IMPRESO PARA PEDIR ASISTENCIA
Product:
Serial N°:
SW Release:
LAST TECHNICAL INTERVETION on the product:
Carried out by:
Tipe of compliant:
Notice to be
forwarded to:
Reply time
Return
NB.:
To better understand and troubleshoot the fault reported we recommend:
1.Filling out this form in all its parts
2. Attaching the following to this form (if available):
- the documentation supplied by the client (e.g.printing report; photos;etc...)
- the documentation supplied by the Service Staff (e.g.printout of the settings;reports;etc...)
FIRMA
SERVIZIO
ASSISTENZA
DIESSE
[Pag. 72 di 76]
Form Requesting Assistance
T.D.
Date
Guarantee
YES
NO
DETAILED DESCRIPTION OF THE PROBLEM
Via del Pozzo 5, 53035 Monteriggioni (SI), Italy
Tel. ++39 0577 319576 Fax. ++39 0577 318763
Client:
Referee:
Address:
Phone:
Fax:
E-mail:
ANY CUSTOMER REMARKS
INTERNAL USE
Supply
Product
Technical Service
Sales Office
Technical Dpt.
Purchase Office
Quality Ass.
BY
days
URGENT
Fax:
E-mail:
CUSTOMER CARE
customercare@diesse.it
e-mail:
Anexo-4-
DATE
On:
DATA
Pag. 1 di
Rev.1.0 del 31/10/2003