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Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Food does not bake
properly
Food does not broil
properly
Oven temperature
too hot or too cold
Oven and/or display
appears not to work
"Crackling" or
"popping" sound
Why is my range
making a "clicking"
noise when using
my oven?
Clock and timer do
not work
Sometimes the oven
takes longer to
preheat to the same
temperature
Oven light does not
work
Oven will not self-
clean
Excessive smoking
during clean cycle
Oven not clean after
a clean cycle
Strong "burning" or
"oily" odor emitting
from the vent
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Possible Cause
Your new oven has a different cooking system
from your old oven and therefore may cook
differently than your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
Incorrect cookware or cookware of improper
size being used.
Oven temperature needs adjustment.
Oven controls improperly set.
Improper rack position being used.
Cookware not suited for broiling.
Aluminum foil on the broil pan has not been
fitted properly or slit to drain grease.
Oven temperature needs adjustment.
A fuse in your home may be blown or the circuit
breaker tripped.
Oven controls improperly set.
A single bracket "]" shows in the display.
The clock is turned off.
This is the sound of the metal heating and cooling
during both the cooking and cleaning functions.
Your range has been designed to maintain a
tighter control over your oven's temperature.
You may hear your oven's heating elements
"click" on and off more frequently than in older
ovens to achieve better results during baking,
broiling, and self-clean cycles.
A fuse in your home may be blown or the circuit
breaker tripped.
oven.
Light bulb is loose or defective.
The temperature is too high to set a self-clean
operation.
Oven controls improperly set.
Excessive soil or grease.
Oven controls improperly set.
Oven was heavily soiled.
This is normal in a new oven and will disappear
in time.
What To Do
For the first few uses, follow your recipe times and
temperatures carefully and use rack positions recommended in
the Cooking Guide. If you still think your new oven is too hot or
too cold, you can adjust the temperature yourself to meet your
specific cooking preference. See the Oven Controls section.
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Oven Controls section.
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
If using aluminum foil on broil pan, wrap tightly and add slits
conforming to those in the pan to allow grease to drain.
See the Oven Controls section.
Replace the fuse or reset the circuit breaker.
Bake and Broil pads at the same time and hold for
Clock pad or the Cook Time pad until "On" appears in the
display and then press Start. The display will change from a
single bracket "]" to the time of day.
See the Oven Controls or Special Features section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Cookware, food, and racks in the oven will cause
differences in preheat times. Remove excess items to
reduce preheat time.
Tighten or replace bulb. See the Maintenance section for
instructions on how to replace the bulb.
Allow the oven to cool and reset the controls.
See the Care and Cleaning section.
Turn the Oven Temperature Knob to OFF. Wait until the
Oven cools below the unlocking temperature. Open the
windows to rid the room of smoke. Wipe up the excess soil
and reset the clean cycle.
See the Care and Cleaning section.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again.
To speed the process, set a self-clean cycle. See the Care
and Cleaning section. This is temporary.
Set
49-2000316 Rev. 3
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