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Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service. If
needed, service can be scheduled by visiting us online GEAppliances.com
In Canada visit GEAppliances.ca or call 800.561.3344.
Problem
Appliance does not
operate and the
display is blank
Vibration or rattling
(slight vibration is
normal)
Motor operates for
long periods or cycles
Appliance too warm
Appliance does
not operate, but
the display is lit
and functioning
temperature.
12
Possible Causes
Appliance is unplugged.
The home circuit breaker is
tripped/the fuse is blown.
Appliance is on an uneven
surface.
Normal when appliance is first
plugged in.
Often occurs when large
amounts of wine are placed in
appliance.
Door left open.
Hot weather or frequent door
openings.
Temperature control set at the
coldest setting.
Appliance is too close to the
wall.
Normal when appliance is first
plugged in.
Often occurs when large
amounts of wine are placed in
appliance.
Temperature control not set cold
enough.
Warm weather or frequent door
openings.
Appliance is too close to the
wall.
Door left open.
Setting is above room
temperature.
What to Do
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
See the Leveling Legs section.
Wait 12 hours for the appliance to completely
cool down.
This is normal.
the door is closed after opening.
Check to see if a bottle is holding door open.
This is normal.
See About the control and settings.
See the Installation Guidelines section for the
correct clearances.
Wait 12 hours for the appliance to completely
cool down.
This is normal.
See About the control and settings.
Set the temperature control one step colder.
See About the control and settings.
See the Installation Guidelines section for the
correct clearances.
the door is closed after opening.
Check to see if a bottle is holding door open.
This is normal. If wine and/or beverages are
too warm, change the temperature setting to a
lower.
49-1000352 Rev. 2
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