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Troubleshooting Tips... Before you call for service
Problem
Appliance has odor
Moisture forms on
outside of appliance
Moisture collects inside
(in humid weather, air
carries moisture into
appliance when door is
opened)
Frost forms on interior
surfaces of appliance
Appliance too cold
Temperature in the
display is not the
temperature that was
just set.
Condensation on front
of door
Water on floor behind
appliance
GWS04 Wine Center Only
Rust, tarnish, or grime
on stainless steel doors
49-1000352 Rev. 2
Possible Causes
Interior needs cleaning.
Not unusual during
periods of high
humidity.
Too frequent or too
long door openings.
Wine bottles touching
the back wall.
This is normal.
Door left open.
Temperature control is
set too cold.
The room temperature
wherethe appliance is
located is too cold.
This is normal.
Appliance is located
in a high humidity
environment.
Door left open.
Tilting unit when
moving.
Moist environment or
salt air.
What To Do
See Care and cleaning.
Wipe surface dry.
Reposition bottles.
See the Defrosting section.
Excessive frost may form if the door is left open. See the
Defrosting section.
is closed after opening.
Check to see if a bottle is holding door open.
See About the control and settings.
be equal to or greater than the set temperature of the
appliance.
After you set the temperature, the display will go back to
showing the actual temperature.
Wipe off the condensation with a clean, dry cloth.
Locate the appliance in a lower humidity environment.
is closed after opening.
Check to see if a bottle is holding door open.
This is normal. The drain pan above the compressor may
be full following defrost. Check to make sure no water
spills when moving the unit.
Clean stainless steel with cleaners containing oxalic acid
lime,
powdered cleaners, bleach or cleaners containing bleach
because these products can scratch and ruin the brush
appliance
with a
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