Sony SPP-A400 Manual De Instrucciones página 32

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Troubleshooting (continued)
Symptom
You hear five short error beeps
and can't store a speed dialing
number.
You hear five short error beeps
when you try to make a speed
dialing call.
Speed dialing is incorrect.
You can't hear anything from
the speaker.
No time stamp is heard.
You can't record the greeting
properly.
The phone does not record
messages
The phone doesn't accept your
security code.
You hear error beeps when you
enter your security code.
A long confirmation beep
doesn't sound when you enter
your security code.
The CHARGE/IN USE lamp
doesn't light up when you place
the handset to charge.
The battery duration is short.
EN
32
Additional Information
Remedy
• Make sure you follow the procedure in storing the
number correctly (page 16).
• Make sure the number (including the tone and pause
digits) does not exceed 16 digits.
• You entered a dialing key to which no phone number
has been stored.
• Speed dial numbers are erased because you removed
the battery pack from the handset or the battery is
completely discharged.
• Store a correct number (page 16).
• Use the SPEAKER VOLUME control on the base unit
to increase the speaker volume.
• Make sure the day and time are set (page 19).
• The day and time may have been cleared due to a
power interruption. Set them again (page 19).
• Keep your message between two seconds and four
minutes.
• Make sure you speak about 12 inches (30 cm) away
from the microphone when recording.
• Check the answering mode. The phone cannot record
messages in ANN ONLY mode.
• Make sure that the memory is not full. When the
remaining recording area is less than one minute, the
phone switches to ANN ONLY mode automatically.
• The phone doesn't record a message that is shorter
than two seconds.
• Even if the message is longer than four minutes, the
phone only records up to four minutes.
• Make sure you call from a touch-tone phone.
• Make sure you entered your security code within two
seconds after you've entered (#).
• Make sure the security code is correct.
• Enter your security code while the greeting is being
played back.
• Make sure you are calling from a touch-tone phone.
• Wipe the charge terminals of the base unit and the
handset with a soft cloth or paper for better contact of
the charge terminals.
• Make sure the handset is placed on the base unit
properly.
• The battery pack was charged less than 12 hours (due
to power failure, etc.).
• The usable life of the battery has expired and needs
replacement.

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