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Troubleshooting
Message
Charging
error
Number not
allowed
Impossible
to receive /
send SMS &
photos
Files do not
open
96
Possible causes
Battery is not
charged.
Outside
temperature is too
hot or cold.
Contact problem
No voltage
Charger defective
Wrong charger
The Fixed dialling
number function
is on.
Memory full
Unsupported file
format
Possible corrective measures
Charge battery.
Make sure phone is charging at a normal
temperature.
Check the charger and its connection to
the phone.
Plug the charger into a different socket.
Replace the charger.
Use only original LG accessories.
Check the Settings menu and turn the
function off.
Delete some messages from your
phone.
Check the supported file formats.
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