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TROUBLESHOOTING
Problem
The display is flashing.
Message on the Display
F-01
F-02
F-05, F-06, F-07,
F10, F11, F24, F25
F-08
F16
F17, F18
F19, F20
F22
F23
HOT
Cookware is not Heating
The range turned off after 10
minutes.
The pan suddenly stopped
heating. No power level or
temperature is displayed.
Vollrath logo is not illuminated
even though the range is
plugged in.
Temperature Control Probe Issues
The temperature on the display
does not increase as the food
heats.
The temperature on the display
does not match the temperature
of food when checked with a
food thermometer.
The temperature probe icon is
blinking.
High Power Countertop Induction Ranges with Temperature Control Probe Operator's Manual
Might be Caused By
There is not a pan on the range or the pan
is not induction-ready.
The range may have overheated because it
is too close to heat producing equipment.
The cookware may have been too hot when
it was placed onto the range.
There may be a problem with an internal
component.
The range may have overheated due to
insufficient airflow.
The sensor may have detected an empty
pan was on the range for too long.
There may be an issue with the incoming
power supply or there may have been a
power surge.
There may be an issue with the incoming
power supply quality.
The range is plugged into an outlet with the
wrong voltage.
A prolonged power surge.
The range is plugged into an outlet with the
wrong voltage.
A prolonged dip in the power supply
The user turned off the range. The cooking
surface is still hot.
There is not a pot or pan on the induction
range or it is not induction-ready
cookware, so the induction range turned
off. This is normal.
The timer was in use and time expired. The
range stopped heating the pan.
There may be problem with the electrical
supply.
The fuse may need to be replaced.
This normal.
Temperature control probe may be placed
incorrectly in the food.
Food thermometer and temperature probe
may have been inserted into different areas
of the food.
This is normal.
Course of Action
Place a pan onto the range. Verify the cookware is compatible. See the
Cookware Requirements section in this manual.
Relocate the equipment away from heat producing equipment.
Contact Vollrath Technical Services if the problem persists.
Remove the cookware. Allow it cool slightly before placing it on the
cooking surface. Contact Vollrath Technical Services if the problem
persists.
Try to clear the error by turning the range off, and then on. Contact
Vollrath Technical Services if the problem persists.
Make sure the equipment has adequate airflow. See the Clearance
Requirements section in this manual. Verify the air intake under the
equipment is not blocked. Contact Vollrath Technical Services if the
problem persists.
Remove the pan. Clear the error by turning the range off, and then on.
Place only pans with food in them onto the range.
Try plugging the range into an a electrical outlet that is on a different
circuit. Contact Vollrath Technical Services if the problem persists.
Try plugging the range into an a electrical outlet that is on a different
circuit. Contact an electrician to troubleshoot the electrical supply.
Make sure the power at the electrical outlet matches the rating tag on
the underside of the range.
Try to clear the error by unplugging, and then plugging in the range.
Resume operation. Contact Vollrath Technical Services if the problem
persists.
Make sure the power at the electrical outlet matches the rating tag on
the underside of the range.
Try to clear the error by unplugging, and then plugging in the range.
Resume operation. Contact Vollrath Technical Services if the problem
persists.
This is normal operation.
Verify the cookware is compatible. See the Cookware Requirements
section of this manual.
This is normal. A program that includes a timer stage may have been
in use or the timer may have been inadvertently activated.
Try plugging another piece of equipment into the outlet to verify the
outlet is working.
Verify the voltage at the outlet matches the voltage rating on the
nameplate located on the underside of the range.
See the Fuse Replacement instructions in this manual.
The display shows the selected temperature. It does not display the
temperature of the food.
Make sure the probe is in the center of the food and is not touching
the bottom of the pan.
For even heating and food quality, stir the food often.
The food is heating to the set temperature.
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