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Idiomas disponibles
Troubleshooting
VACUUM SEALER HAS NO POWER
•
Check to see that the Vacuum Sealer is plugged in. Test electrical outlet by
plugging in another appliance.
•
Vacuum Sealer will shut off automatically if overheated. Allow to cool down for 15
minutes and try again.
•
Check power cord and plug for damage. If damaged, do not use the Vacuum Sealer.
VACUUM SEALER DOES NOT PERFORM FIRST SEAL ON THE BAG
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Make sure bag or roll is properly positioned as described on page 4 of the
operating instructions.
VACUUM SEALER DOES NOT PULL A COMPLETE VACUUM IN BAGS
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To seal properly, open end of bag should be resting entirely inside Vacuum
Chamber area.
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Check Seal Bar and Gaskets for debris and position. Wipe clean and smooth them
back into place.
•
Vacuum Sealer Bag may have a leak. To test, seal the bag with some air in it,
submerge in water, and apply pressure. Bubbles indicate a leak. Reseal or use
another bag.
VACUUM SEALER NOT SEALING BAG PROPERLY
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Should bag seal melt, it may be necessary to lift the Lid and allow the Seal Bar to
cool for a few minutes. Removed seal area and repeat process
•
If seal is not fully melted, removed seal area and repeat process.
VACUUM SEALER LOSES VACUUM AFTER BEING SEALED
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Leaks along the seal can be caused by wrinkles, crumbs, grease or liquids. Reopen
bag, wipe the top inside of the bag and smooth it out along the sealing strip
before resealing.
•
Check the bag for a puncture or hole which may have released the vacuum.
Cushion sharp edges in the contents of the bag with paper towels.
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ONE YEAR LIMITED WARRANTY
This appliance is warranted for one year from date of original purchase against
defects in material and workmanship. This warranty does not cover transportation
damage, misuse, accident or similar incident. This warranty gives you specific legal
rights and you may have other rights, which vary from state to state. This product
is intended for household use only, not for commercial use. Warranty does not cover
commercial use.
Your new OPEN COUNTRY
appliance comes equipped with numerous safety
®
features. Any attempt to interfere with the operation of these safety features makes
this warranty null and void. In the event we receive an appliance for service that
has been tampered with, we reserve the right to restore it to its original state and
charge for the repair.
For service in warranty - Defective products may be returned, postage prepaid, with
a description of the defect to: The Metal Ware Corporation, 1700 Monroe Street,
Two Rivers, Wisconsin 54241, for no-charge repair or replacement at our option.
Must include proof of purchase or copy of original bill of sale when returning product
for warranty service.
Please call Customer Satisfaction at 1-800-288-4545 to obtain a Return Authorization
before shipping.
•
For service in warranty, follow instructions set forth in warranty. When ordering
new parts, make sure that you always mention the model number of the product.
•
Call us on our toll free number, 1-800-288-4545 and tell us about your problem.
•
If we instruct you to send all or part of your appliance to us for repair or
replacement, our Customer Satisfaction representative will provide a Return
Authorization number (this number notifies our receiving department to expedite
your repair). Pack your unit carefully in a sturdy carton with sufficient padding to
prevent damage because any damage caused in shipping is not covered by the
warranty.
•
Print your name, address and Return Authorization number on the carton.
•
Write a letter explaining the problem. Include the following: your name, address
and telephone number and a copy of the original bill of sale.
•
Attach the sealed envelope containing the letter inside the carton. Insure the
package for the value of the OPEN COUNTRY
Attn: Factory Service Dept.
The Metal Ware Corporation
1700 Monroe Street
Two Rivers, WI 54241
appliance and ship prepaid to:
®
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