TECHNICAL INFORMATION
Troubleshooting
Problem
Possible Cause(s)
Water leaks from
1. Water leaking from the T-Valve
areas other than
the nozzle
2. Water leaking from the bidet
3. Water leaking from under the seat
4. Water leaking from behind the seat
Water Temp
1. Water supply not connected properly 1. Make sure that the bidet hose is correctly
lights blinking
Seat is not heated
1. Seat temperature set to off
2. Eco Mode set to High-Efficiency
Remote Control is
1. Batteries are not in properly
not working
2. Pressing or touching the remote
3. Batteries are expired and need to
hose connection
too rapidly
be replaced
Solution(s)
1. Make sure that the rubber gasket is
inserted correctly into the T-valve (flat
side down with lip pointing up towards the
toilet tank connection) and firmly tighten
the connector.
2. Make sure that the bidet hose is correctly
connected and tight. Check any rubber
washers and do not over tighten.
3. Check if there is anything between the
mesh filter and bidet. Remove, clean, and
reinstall mesh filter. Check if the filter is
damaged (see maintenance section on
page 23).
4. Check the water tank plug in the back of
the seat (see maintenance section under
product storage and use on page 23).
connected and tight.
1. Make sure that the Seat temperature setting
is on.
2. Turn Eco Mode off or change to Standard
Eco Mode.
1. Open battery compartment and check.
2. Lightly place your finger on the
desired setting until the seat chimes,
signaling activation.
3. Replace batteries with new ones.
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