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FREQUENTLY ASKED QUESTIONS
Can I leave my AC in place through the
winter?
This is not recommended.
What are the standard wattage and amps
used?
Information pertaining to watts and amps can be
found on the rating plate located on the side of the
unit.
When should I use the exhaust hose?
The exhaust hose should be used in cool and auto
modes. It is not required in fan and dry modes.
Can I use an extension cord?
No, an extension cord may not be used.
Can I extend the length of the exhaust
hose?
No. The unit was designed with the length of the
hose in mind and has only been tested under those
conditions. Instead use an additional fan to blow the
cool air to other locations.
When should I use the drain hose?
The drain hose should be used in dry mode or if
using the continuous drain.
Where do I drain water from?
The water drains from the drainage port. If you are
not using the continuous drain, the internal pan
drains from the bottom outlet.
Odors
Odour is caused by the formation of mold or
mildew on internal surfaces. This can happen when
there is poor air circulation, a dirty fi lter or the air
conditioner was not used for a period of time.
• Ensure the fi lter is clean.
• Run the unit on fan mode to remove any internal
moisture.
• Check for any blockages in the drain lines and
ensure there are no obstructions.
Please give your unit a hard reboot. Unplug it and
plug it back in after 15-20 minutes. This allows the
unit to warm and drain if there is any frost stopping
draining and go back to factory settings
For odour in a unit, we suggest using an algaecide
tablet. You fi rst need to turn the unit off, remove the
lower grill and fi lter from the grill at the base of the
unit, and then place the tablet in base.
TROUBLESHOOTING
Appliance will not operate
• Plug is not fully inserted into the wall outlet
• Blown fuse or circuit breaker
Insuffi cient cooling
• Air fi lter is dirty
• Blocked air fl ow
• Appliance size is too small for application
Noise
• The ground is not level
• The air fi lter is dirty or blocked
• Gurgling sounds are normal, this is coolant mov-
ing inside the appliance
Odors
• Formation of mold or mildew on internal wet
surfaces
• Place an algaecide tablet in the base pan; en-
sure the appliance is unplugged, remove the up-
per grille and fi lter, place the tablet in the middle
water tray and replace the grille and fi lter
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