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Review this table to find do-it-yourself solutions for minor performance problems. Any
service needed, other than maintenance described in this Use & Care Guide, should be
performed by a qualified service agent.
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury.
PROBLEM
Unplugged at wall outlet.
The power button is not pressed
to start the vacuum cleaner.
Vacuum cleaner
will mot run.
Defective wall outlet.
The motor is damaged.
The hose or attachments are not
installed correctly.
Dust cup is not installed correctly.
Full or clogged dust cup.
There is a clog in the flexible hose
or connection hose of the vacuum
cleaner.
Poor job of dirt
Suction control is in open position.
pick-up.
The foam filter or felt filter needs
to be cleaned or replaced.
The flexible hose is worn.
The connection hose is worn.
The brushroll is worn.
TROUBLESHOOTING
POSSIBLE CAUSE
Plug in firmly.
Press the power button to start the vacuum
cleaner.
Check with a good appliance or lamp. Be sure
the power cord plug is fully plugged into a
good wall outlet.
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
Check the hose and attachments for correct
installation and ensure they are snapped
firmly in place.
Check dust cup for correct installation and
ensure it is snapped firmly in place.
Empty the dust cup (page 18).
Check and remove all clogs. Follow instructions
on page 24.
Adjust the suction control to increase suction.
Follow instructions on page 16.
Clean or replace the foam filter or felt filter.
Follow the foam filter and felt filter cleaning
instructions on page 19-20.
Replace the hose assembly. To purchase parts,
call 1-877-531-7321 (US) / 1-844-608-3081
(CA).
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
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