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Before you
call Service
18
PROBLEM
POSSIBLE CAUSE
DOOR NOT CLOSING
Package may be holding door open.
PROPERLY
Refrigerator is not level. See Installation Instructions.
REFRIGERATOR/
Temperature control not set cold enough. See Temperature Control.
FREEZER TOO WARM
Warm weather or frequent door openings.
Door left open for long time.
Package may be holding door open.
ACTUAL
Refrigerator just plugged in. Allow 24 hours for system to stabilize.
TEMPERATURE
Door open for too long. Allow 24 hours for system to stabilize.
NOT EQUAL TO SET
Warm food added to refrigerator/freezer. Allow 24 hours for system to
TEMPERATURE
stabilize.
Defrost cycle is in process. Allow 24 hours for system to stabilize.
FROST OR ICE
Door left open or package holding door open.
CRYSTALS ON
Too frequent or too long door openings.
FROZEN FOOD (Frost
within package is
normal.)
SLOW ICE CUBE
Door may have been left open.
FREEZING
Turn temperature control to a colder temperature.
Packages may be holding door open.
ICE CUBES HAVE
Old cubes need to be discarded.
ODOR/TASTE
Ice storage bin needs to be emptied and washed.
Unsealed packages in freezer may be transmitting odor/taste to ice cubes.
Interior of freezer needs cleaning. See Care and Cleaning.
Poor-tasting incoming water. Change the water filter.
AUTOMATIC
Icemaker power switch is in the O (off) position.
ICEMAKER DOES
Water supply turned off or not connected.
NOT WORK
Freezer too warm.
Piled up cubes in storage bin may cause icemaker to shut off too soon.
Level cubes by hand.
SMALL OR HOLLOW
Water filter clogged. Replace the filter or use the filter bypass plug.
CUBES
Check for a connection to a Reverse Osmosis water system. If an RO is
connected, remove the water filter and install the orginal bypass plug that
came with the unit.
MOISTURE FORMS
Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
Controlling humidity and temperature in the kitchen with air conditioning will
REFRIGERATOR/
eliminate this condition.
FREEZER
MOISTURE
Too frequent or long door openings.
COLLECTS INSIDE
In humid weather, air carries moisture into refrigerator/freezer when doors
are opened.
Control humidity and temperature in the kitchen with air conditioning.
The Problem Solver
36" All-Refrigerator and All-Freezer Units
49-60785 Rev. 1
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