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TROUBLESHOOTING & WARRANTY
SYMPTOMS
Musty or mildew
odor in washer
The machine
does not drain
or spin properly
Error Code E30
Error Code E10
Error Code E21
Error Code E12
Error Code EXX
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POSSIBLE CAUSE
Inside of tub was not
cleaned properly.
Something is blocking
the pump.
Door is not closed
properly.
This indicates an issue
with water filling into the
machine.
Water is draining slowly.
Water overflow
Other
SOLUTIONS
Run the Tub Clean cycle with
bleach once a month to clean tub
and remove any mold from inside
washer.
Disconnect the power, make sure
fabric is not stuck, Restart the
machine.
Check and clean the pump filter.
Make sure the water pressure is not
too low. Make sure no kinks in the
hoses. Make sure the inlet valve is
not blocked.
Make sure the drain hose is not
blocked.
Restart the washer.
Restart the washer, if error remains,
contact customer service.
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