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Before you call for service...
Washer Performance
Pilling
Snags, holes, tears,
rips or excessive wear
Wrinkling
Washer Soounds
"Metallic clicking"
Back and forth
"swoosh" or light
"clicking" sound during
agitate
Quick short agitation
sounds at end of agitate
"Click" when water
stops filling
"Clicking" behind Con-
trol Panel during fill
Water volume changes
during fill
Motor "whining up"
or "coasting down" in
spin
"Humming"
"Gurgling"
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Possible Causes
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
Undiluted chlorine bleach
Chemicals like hair bleach
or dye, permanent wave
solution
Improper sorting
Overloading or incorrect
water level
Incorrect wash and dry
cycles
Repeated washing in water
that is too hot
Possible Causes
Shifter mechanism is
engaging or disengaging
Electric motor reversing
direction
Clothing redistribution
Relay switch
Automatic Temperature
Control Valve
Automatic Temperature
Control Valve
Motor ramping up/down
during spin cycle
Water drain pump
Water drain pump
What to do
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out .
Fasten snaps, hooks, buttons and zippers .
Remove loose items like pins, objects in pockets and sharp buttons .
Turn knits (which snag easily) inside out .
Check bleach package instructions for proper amount .
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach .
Rinse items that may have chemicals on them before washing .
Avoid mixing heavy items (like work clothes) with light items (like
blouses) .
Try a fabric softener .
Load your washer so clothes have enough room to move freely with
water covering all of the clothes .
Match Cycle selection to the type of fabric you are washing
(especially for easy care loads) .
Wash in warm or cold water .
What to do
The drive system will engage at the start of agitate and disengage
when agitate is complete . This occurs multiple times during the wash .
This machine has a drive system that doesn't use gears . This sound is
the motor rotating back and forth to agitate your laundry .
At the end of agitate, the motor makes short agitation strokes to
redistribute the load .
The relay makes a click sound when activated . The water level acti-
vates the relay and stops filling .
This valve mixes in cold and hot water . The "clicking" is the valve turn-
ing on and off .
This valve mixes in cold and hot water . The sound changes when the
valves are turned on and off .
The motor will speed up incrementally during the spin cycle . When
spin is complete, it will coast until it stops .
The drain pump will make a humming sound when pumping out wa-
ter after agitation stops and continue until spin is complete .
When the pump starts drawing in air, It starts to gurgle . The washer
should then begin spinning and the sound will continue until it is
done spinning .
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