TROUBLESHOOTING
This short guide is meant to help and try to solve simple problems. If they continue and the device
cannot operate, please, don't try to repair it by yourself, return the device to your MARK dealer.
No Light -The power supply.
1- Check that the unit is plugged into an appropriate power supply.
2- Check if the fuse is not blown, if it is, change it with one that keeps the same technical features.
If once the fuse is ok the device again blown it, please, don't change it again, contact the MARK
technical service.
3- If you are unable to determine the cause of the problem, do not open the device, as this may
damage the unit and the warranty will become void.
4- Return the device to your MARK dealer.
No DMX - Response: Verify that the DMX connection cable is correctly inserted in the device, verify
that the cable itself is not defective, or that the controller is operating correctly.
1- Check the DMX setting. Make sure that DMX addresses are correct.
2- Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical
power. Try your DMX control again.
3- Determine whether the controller or light effect is at fault. Does the controller operate properly
with other DMX products? If not, take the controller in for repair. If so, take the DMX cable and
the light effect to a qualified technician.
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