V-TAC VT-2002 Manual De Instrucciones página 6

FAQS
1. Can the product be brought on the plane?
No, because this product is a lithium battery product. According to the
international air transport standard regulations, carrying lithium battery products can not
exceed 100Wh.
2. If the power of the equipment is within the rated output power range of the product, it
cannot be used?
a. The power consumption of the product is less than 20%; it needs to be
supplemented.
b. When some equipments start, the products which are larger than the peak value of rated
power cannot be used;
3. Why is there sound when using it?
The product adopts air cooling system, and the built-in fan is better to help product heat
dissipation. It is normal to have slight noise when using.
4. Is the charger heating normal when charging?
Charging charger heating is a normal phenomenon, standard charger in line with national
safety standards, you can rest assured to use!
TROUBLESHOOTING
FAULT
PHENOMENON
1. The charger and product are not in good
contact with the mains power supply (the
charging indicator is not on at this time)
The product
cannot be
2. The contact is good, but the charging
charged
3. If the charging indicator light is on, it still
equipment and the product is not plugged
The product has
2. The output port switch is not turned on
no output
4. There is no output after eliminating
1. The nominal power or instantaneous
starting power of the equipment used is
greater than the power of the product
2. If the equipment used is short circuit, an
With device
alarm symbol will appear on the display
output interrupt
screen, an alarm sound will be send and the
product will automatically turn off the
3. The output will still be turned off after
removing according to the above 1.2 point
TROUBLESHOOTING
indicator is not on
can't be charged
1. The connection line between the
in properly
3. Low power consumption
according to 1.2.3 above
output within 15 seconds
SOLUTIONS
Check whether the charger and product are
in good contact with the main power
If the charger is broken, please contact the
customer service
If the product is broken, please contact the
customer service
Make the equipment well connected with
the product
Turn on the port output switch, and the
indicator light will be on
Charging the product
If the product is broken, contact the
customer service for handling
Select higher power energy storage
products
It is not a product problem.
It is recommended to replace the
equipment.
If the product is broken, contact the after-
sales department for handling