TROUBLESHOOTING
Error codes
Error code
ER 03 and continuous
tone
ER 20
ER 22
ER 31
ER 36
ER 47
U 400
E/2
E/A
E/6
E/8
E/9
Description
Continuous sensor
activation; TC turn off
after 10 sec
Flash memory – TC error
Button evaluation
defective,
UI shuts off after 3.5-7.5
sec
Incorrect configuration
data or deviation
between generator
and TC
NTC value defective
on TC;
UI turns off
Communication error
between TC and
induction
Continuous tone Power
supply on inlet to high
Excess temperature of
the induction element
Error on the power board
Error on power board
Incorrect fan speed
Defective temperature
sensor on inductor
Possible cause of error
Water or cookware on the glass
over the touch control sensors
µC-defective
Short or open circuit in the area of
the button sensoric
New configuration of the induction
generator required
Short or open circuit of NTC
No or erroneous LIN
communication! (Slave does not
answer to request of master)
Incorrect connection of the
cooktop
Overload of cooktop or empty
boiled cookware
Component failure
No power supply error on power
board
Error on fan left or right
Remedy
Clean the control
surface, remove objects
on the sensors.
Replace TC
Replace TC
New configuration
(Service menu)
Replace TC
Connection cable not
correctly plugged in or
defective.
Correct power supply
connection
Let system cool down.
Replace power board
1. Check wiring
2. Check filter board
3. Replace power board
Air exhaust blocked,
e.g. by paper
Replace Defective fan
Replace inductor
Replace power board
37